Business Details
About
Hair SalonBeauty Salon
Great Clips in Norfolk, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2000 Colonial Avenue offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Norfolk, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
233 reviews
5 stars
152
4 stars
38
3 stars
11
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Feedback on stylists is mixed; some customers praise specific stylists for their skills, while others report poor haircuts and lack of attention to detail.
Customer Service
Many reviews highlight friendly and professional staff, but there are also complaints about rude behavior and unprofessionalism from certain stylists.
Wait Times
Customers appreciate the online check-in system, but there are frequent complaints about long wait times and inefficiencies in managing appointments.
Overall Experience
While many customers express satisfaction with their haircuts and the atmosphere, there are significant concerns about inconsistent service quality and customer treatment.
Pricing
Customers find the pricing reasonable for the quality of haircuts, but some feel that certain services are overpriced.
- CWCarl WhiteNov 14, 20255.0Awesome place for a hair cut!
- LCLatonya CrossNov 8, 20255.0I have brought my eight year old son here twice to get his haircut and both times the stylist were awesome. I checked in on line both times with very little wait time. The stylist was very professional,kind and very considerate about how to cut my son’s hair and did a remarkable job. The atmosphere is nice, friendly and welcoming.
- JGJusta GuuurlOct 9, 20255.0Ayana is a skilled stylist. She did my son’s haircut (and he is a wiggler). Little wait time. The online scheduling is really convenient.
- MWMatthew WestOct 4, 20251.0The person who gave me a haircut here is either the least competent person who ever cut my hair or gave me a bad haircut on purpose. First, they left the hair on one side of my head much longer than the other. It was hard to tell while my hair was still wet, but it was about an inch longer on the right side of my head. Second, I asked for my hair to be short on the sides and tapered up at the top. They started the taper way too low and left my hair very long on the side near the top. Finally, after I made them fix the position of the taper, they left me basically without a taper, with the hair length abruptly changing from short to long near the top of my head.
- MHMohammad HattawySep 25, 20255.0Really nice friendly staff. Amber is the best hairstylist in the area.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips in Norfolk?
Great Clips offers haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, and styling services like blow-drying and updos. Some salons also provide perm services.
Can I check in online to save time before visiting Great Clips?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts to know when your wait time is near.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips operates as a walk-in salon, but using Online Check-In lets you save your spot on the waitlist before your visit.
What are the Great Clips Norfolk salon hours?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods are accepted at Great Clips Norfolk?
Great Clips accepts major credit cards including MasterCard and Visa, and debit cards. Cash is not a requirement.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as other popular commercial brands.
Are there other beauty salons near Great Clips at 2000 Colonial Avenue?
Yes, nearby beauty salons include Raphael Haircutting Center and One 4 All Hair Stylings Beauty & Barber Shop, as well as Vy's Nail Spa for nail and spa services.
What restaurants are close to Great Clips at Corner Shops Ghent?
Nearby dining options include Kappo Nara Ramen for Japanese cuisine, Bangkok Garden Norfolk for Thai food, and Red Crab Juicy Seafood offering seafood dishes.
Are there places nearby where I can grab a coffee or a drink before or after my haircut?
Yes, Kobros Coffee and Starbucks are nearby coffee shops, and Exception(Ale) and Bardo Edibles + Elixirs are local spots to enjoy beer and cocktails.
How can nearby financial or postal services help if I'm visiting Great Clips?
Services like Wells Fargo Advisors, H&R Block, and US Post Office are close by, so you can conveniently handle financial or mailing needs before or after your salon visit at Great Clips.