SEPHORA

3.5
14 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Location

SEPHORA
12551 JEFFERSON AVE, NEWPORT NEWS, VA
23602, United States

Hours

Reviews

3.5
14 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 star
4
  • GH
    Gabriella Humphry
    2 days ago
    5.0
    Emily helped me, she so sweet, and helped me choose products.
  • ER
    Erika Rodriguez
    2 days ago
    1.0
    Honestly I would give a zero if I could. First of all the staff was alright but the lady who rang me up was just rude and unkind. If she was having a terrible day I showed. For whatever reason I wouldn’t spend my good earned money here. Enough of us have a hard time and escaping for just a few moments and shopping is my way of doing so. I wish I never walked in this place cause it made me feel like I wasted not only my money but most of all my time which I can’t purchase back.
  • KJ
    Kimberly Jefferson
    Dec 16, 2025
    5.0
    I will NEVER have anything negative to say about Sephora... The variety of products they have is unmatched to me.
  • CB
    Carolyn Baker
    Nov 25, 2025
    2.0
    I am visiting my parents and needed some products so stopped in. I went on a Friday morning when it wasn’t busy, and was one of three customers in the whole store. I was never greeted or acknowledged as I was browsing the store looking for the products I needed. I found them, with no assistance or acknowledgment, and went to the counter. The girl at the counter seemed upset that I was bothering her from doing nothing. She asked if anyone assisted me, and I chuckled and said “no, no one has even acknowledged me” and she said nothing else to me, except what my total was, $350. I have over 4,000 points but was never asked if I wanted to use some or get a product with them, so I payed and left while the cashier just slide my bag over towards me and said nothing else. Overall, it’s a beautiful store with a great selection, but the customer service is non-existent. I will take my business elsewhere.
  • LT
    Liina Talvik
    Nov 11, 2025
    5.0
    Best Sephora experience I have ever had. Amanda was very helpful and knowledgeable helping me find exactly what I was looking for.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Newport News, VA?

SEPHORA is open Monday through Saturday from 10:00 AM to 8:00 PM, Sunday from 11:00 AM to 6:00 PM, with some variations on holidays.

Does SEPHORA offer in-store pickup and delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.