Business Details
About
Hair SalonBeauty Salon
Great Clips in Newport News, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12266 Jefferson Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Newport News, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
320 reviews
5 stars
209
4 stars
56
3 stars
11
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Tamara and stylist Reyna for their excellent service.
Haircut Quality
Feedback on haircut quality was mixed; while some customers received great cuts, others reported uneven or unsatisfactory results.
Cleanliness
Several reviews mentioned cleanliness and a welcoming atmosphere, although there were complaints about unclean chairs and lack of sanitation.
Experience Consistency
Customers noted inconsistency in service quality, with some having great experiences while others faced significant issues with their haircuts.
Online Check-in
The online check-in system was appreciated for its convenience and efficiency, helping to reduce wait times.
- VFVincent FlanaganOct 31, 20255.0Nice haircut. Friendly people.
- RBrene bakerOct 13, 20251.0Worst experience I've ever had sitting in a chair getting my haircut it'll take me 4 months to grow my hair back to where it was very unhappy
- JJJimmy JoshOct 7, 20251.0they do not know how to cut the right amount of hair off.
- JHJonathan HemenwaySep 29, 20255.0Tamia, the manager keep the shop open on Sunday just to give me a fantastic haircut! I have no style with hair and she even helped me select a product that fit my lifestyle and makes my hair look better! Great customer service and fantastic style!
- MHMartha HughesSep 6, 20255.0Great place to get your hair cut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Patrick Henry Mall offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang trims, beard trims, shampoo, blow drying, hair styling, and perms at select salons.
Can I check in online before visiting Great Clips to save time?
Yes, you can use Online Check-In through their app or website to add yourself to the waitlist, see estimated wait times, and receive text alerts when your wait is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
No, Great Clips is a walk-in salon. Appointments are not required, but using Online Check-In can help you reduce wait times.
Are Great Clips salons open on weekends and evenings?
Yes, Great Clips Patrick Henry Mall is open evenings and weekends with hours Monday-Friday 8am-7pm, Saturday 9am-6pm, and Sunday 9am-7pm.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods does Great Clips accept?
Great Clips Patrick Henry Mall accepts Mastercard and Visa credit cards.
What should I do after checking in online when I arrive at the salon?
After arriving, check in at the receptionist desk to notify stylists you are present; they will complete your check-in.
Are there food options near Great Clips at Patrick Henry Mall for after your haircut?
Yes, nearby dining options include Burger King, Noodles and Company, QDOBA Mexican Eats, MOD Pizza, Chipotle Mexican Grill, Outback Steakhouse, Wingstop, and Applebee's Grill + Bar where you can enjoy a meal before or after your visit.
Are there other hair salons near Great Clips at Patrick Henry Mall?
Yes, alternatives nearby include Supercuts and SmartStyle salons within the same shopping area if you want to compare services or styles.
What other retail services are close to Great Clips at Patrick Henry Mall?
Nearby retail stores and services include The Vitamin Shoppe for supplements, Mattress Warehouse, T-Mobile and Verizon mobile stores, ANR wireless, and Clothes Mentor Newport News for clothing.