Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Feedback on stylists is mixed; while some customers praise specific stylists like Euna and Sandy, others report poor experiences with stylists like Madonna and Delbie, indicating inconsistency in skill levels.
Customer Service
Numerous reviews highlight poor customer service, including issues with appointment management, unprofessional behavior from staff, and perceived discrimination.
Haircut Satisfaction
Many customers express dissatisfaction with their haircuts, citing significant discrepancies between requested styles and the final results, leading to frustration and disappointment.
Cleanliness and Environment
Some customers noted that the salon was clean and well-maintained, contributing positively to their overall experience.
BR
Britten Rollo
2 days ago
1.0
I was very clear with the stylist on the length and style I wanted. We agreed on a trim of an inch or less and she took off 4 inches and styled it opposite if how I wanted. When I got home, I realized one side was also an inch longer than the other, so I ended up needing to fix it myself. I’m very disappointed, since I was growing my hair out. It was past my shoulders, and now it’s a very short bob. Pictures include my before and after (I had fixed the longer side and restyled it with my flat iron) and the inspiration pictures I showed the stylist.
MC
mayson cacciola
Jan 4, 2026
1.0
Worst experience ever she asked what I wanted then proceeded to go to a zero going against my wishes absolutely ruining my hair. Then when I told her she had messed up my hair she got angry and kicked me off the chair and made me pay for her work then I left. 31 dollars for a simple medium fade with a little off the tip and they can't do it. Never going back.
AM
A Meng
Dec 29, 2025
5.0
Very nice lady! She did a fantastic job
MF
Maria Flores
Dec 28, 2025
5.0
Madonna is the best! She did a great job with my highlights!
DH
Dean Hohman
Dec 24, 2025
5.0
Euna is fun, happy, engaging, and a magnificent stylist!
What services does Hair Cuttery in Montclair, VA offer?
Hair Cuttery offers cut, color, blow-out, and styling services for women, men, and children, along with a full line of professional hair care products.
How can I book an appointment at Hair Cuttery in Montclair?
You can schedule an appointment via the Hair Cuttery app, visiting their website, or by calling the salon directly at +17035831775. Walk-ins are also welcome.
What are the operating hours of the Hair Cuttery salon at 5155 Waterway Dr?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Hair Cuttery in Montclair provide wheelchair accessible facilities?
Yes, the salon has wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
What payment methods are accepted at Hair Cuttery in Montclair?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa credit and debit cards.
Is it possible to visit Hair Cuttery in Montclair without an appointment?
Yes, Hair Cuttery welcomes walk-ins and does not require appointments.
Are there parking facilities available at Hair Cuttery, Montclair?
Yes, free onsite parking is available for customers at the salon.
What dining options are near Hair Cuttery in Montclair, VA?
Nearby dining options include Domino's Pizza for pizza and chicken, New Hunan for Chinese cuisine, and Brothers Encore Italian Restaurant offering Italian dishes and pizza.
What family-friendly activities are close to Hair Cuttery at Lake Montclair Center?
Families can visit nearby places like Animated Child, an event space; Tumble Time, a gymnastics center; and Imagine That!, an indoor playcenter suitable for children.
Which nearby establishments can customers visit for additional beauty and wellness services?
Customers can visit Vivian's Nails for nail and beauty salon services and explore other local options in the Lake Montclair Center area.