At Rituals Salon & Spa, we create experiences tailored especially for you. Our team-based servicing enables us to provide the best stylist or therapist suited to fit your sophistication and budget. Everyday, we pour our passion into designing services that ensure the best part of your day begins with Rituals.
Customers frequently praised the skill and attentiveness of various stylists, highlighting their ability to deliver desired results and provide personalized care.
Customer Service
The salon staff received numerous compliments for their friendliness, professionalism, and accommodating nature, contributing to a welcoming atmosphere.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding specific stylists not meeting customer expectations.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, often mentioning they looked forward to returning for future appointments.
OW
Olivia Waybright
3 days ago
1.0
The stylist I went to gave me such a bad haircut I want to cry everytime I look in the mirror. The manager offered me a re-do with the same girl, but I was so upset with the poor haircut that I did not want the same girl to touch my hair ever again. The manager was able to book me for a full price re-do with someone else, but I cancelled it because I was going to be charged for a long hair cut, when, I have now incredibly short hair from the stylist who butchered my cut. I was so excited for this salon because I hear such good things! I would recommend somewhere where the stylist and front desk listens to your needs.
AB
Alexis Barbosa
3 days ago
5.0
The people are super friendly and considerate they immediately asked if I needed a beverage. Their work is amazing and smells wonderful inside, 10/10 definitely recommend it and will come back when I visit Virginia again
RW
Rachel Wilkerson
Feb 14, 2026
2.0
The salon itself and the front staff were very nice and accommodating, however the stylist I had for the evening didn't do the cut that I asked for (with pictures shown to the stylist of what I wanted) and I ended up walking out of the salon with a style that made me look 20 years older and 3 inches too short. If I have to pay the price for a master stylist I would expect to at least get the style I ask for.
ME
Maureen Eames
Feb 10, 2026
5.0
Needed extra TLC and quality because I was in the Midlothian area from out of state for an unexpectedly extended time. I had two inches of solid white/grey roots and scraggly ends. I requested senior level stylist and Josh worked a miracle! Josh's skill, personality and outstanding customer service makes me wish this was not just a one-time service before I head back home to LA!! Highly recommend this salon and Josh.
NP
Nancy Psquared
Feb 7, 2026
5.0
BEST salon I have Ever been to (and I’ve been to many!!) Full service in every way, but completely reasonable prices….. from offering a variety of beverages, snacks, neck wraps while you process… additional services like waxing, etc…. High quality products….Beautiful interior, amazing service, can’t say enough good things!
Frequently Asked Questions About Rituals Salon and Spa
What types of services does Rituals Salon and Spa offer?
Rituals Salon and Spa offers haircuts, hair color, highlights, balayage, root color, facials, hydrafacials, dermaplaning, natural nails, natural pedicures, waxing, lash extensions, and hair extensions.
What are the salon's specialties?
The salon specializes in hydrafacials, balayage, fashion color, hair extensions, lash extensions, haircuts, color, and facials.
What are Rituals Salon and Spa's operating hours?
Monday and Friday: 9 AM to 5 PM; Tuesday to Thursday: 9 AM to 8 PM; Saturday: 8 AM to 4 PM; Sunday: Closed. Holiday hours vary, with some days closed or open for limited hours.
Does Rituals Salon and Spa require appointments?
Yes, appointments are required to receive services at Rituals Salon and Spa.
What forms of payment are accepted at the salon?
The salon accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Are there options for pickup or delivery services?
Yes, Rituals Salon and Spa offers in-store pickup and curbside pickup services.
Does Rituals Salon and Spa have wheelchair accessible facilities?
Yes, the salon has wheelchair accessible restrooms and facilities.
What are some nearby places customers might visit before or after their salon appointment?
Nearby places include Starbucks for coffee, Kroger grocery store for shopping, and SNOWFOX restaurant if you're looking for a meal.
Are there any nearby key and locksmith services for convenience?
Yes, Minute Key and KeyMe Locksmiths are nearby, helpful if you need quick key services before or after your salon visit.
Where can customers find nearby health and wellness services?
Nearby wellness services include WW Studio and WW formerly Weight Watchers for weight loss support, and IWI Virginia, a women's health clinic and spa.
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Certified February 22, 2026Yext Knowledge Graph
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