His or Hers Salon & Spa

4.6
449 reviews

About

Hair SalonBeauty SalonWaxing Hair Removal SalonNail SalonMiscellaneous Retail
His or Hers Salon & Spa, nestled in Midlothian, Virginia is where beauty and wellness converge. Renowned for its expertise in lived-in-hair color, balayage, makeup, facials, skin care, and impeccable nails, this full-service hair salon fulfills all your salon and spa needs. From fabulous hairstyles for women, men, and children to rejuvenating spa treatments, His or Hers Salon & Spa promises a luxurious retreat that leaves you feeling radiant and pampered.

Location

His or Hers Salon & Spa
6521 LAKE HARBOUR DR, Midlothian, VA
23112, United States

Hours

Reviews

4.6
449 reviews
5 stars
388
4 stars
22
3 stars
1
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rude behavior and lack of responsiveness.

Stylist Skill

Stylist skills vary significantly; many customers were thrilled with their haircuts and color, while others experienced dissatisfaction with the results.

Atmosphere

The salon is generally described as clean, inviting, and professional, contributing positively to the overall experience.

Pricing Concerns

Several customers felt that the prices were too high for the services received, particularly when results did not meet expectations.

Long-term Clients

Some long-term clients expressed disappointment with recent experiences, indicating a decline in service quality over time.
  • MM
    Mel
    Oct 26, 2025
    5.0
    I'm from germany. Been in the US my first time. My sister in law recommended me this place so my husband took me there to get a little undercut. Really neat place. lady in the front was really really nice and the girl who cut my (on that day) really messy hair (sorry for that 😐), was super cute and nice too!
  • JW
    Jessica Willis
    Aug 23, 2025
    5.0
    Savannah worked her magic when I came in with a botched haircut from a neighboring salon. She took the time with me needed to fix it and gave me a great cut. I couldn’t be happier!
  • CE
    Caitlin Earhart
    Jun 30, 2025
    1.0
    I have been a client at this salon since 2010, so 15 years. My daughter, who has VERY curly hair has wanted to have it straightened. I called to discuss what options were available, made very clear that her hair was extremely curly, and they suggested having a keratin treatment. I had done research and was fairly certain that this was not permanent, but they assured me that it was going to keep her hair straight for six to eight weeks. I made an appointment for Saturday at 12:30. I received a call around 9 Saturday morning and was told they would have to reschedule, as the stylist she was scheduled with was sick. Understood. My daughter was scheduled to visit family beginning Sunday, so we pushed that back to get her in for their next available appointment on Monday. We go to her Monday appointment, I checked her in, and after a few short minutes the stylist says that this will not in fact straighten her hair and that it would only help with “frizz.” I talked with the front desk managers, who repeatedly told me it wouldn’t work for her hair, which, I get, however my frustration is with the absolute waste of time and the complete lack of knowledge from the person I made this appointment with in the first place. It was like prying teeth to get an “I’m sorry” from either of the three girls at the front desk, and thanks to their complete FAIL at customer service, they have lost a customer of 15 years.
  • DA
    Douglas Atkins
    Jun 26, 2025
    5.0
    Very busy salon. Cut men, women and children. Wife has been going here for years. Now all of us go. Men's cuts are not much more than the Hair Cuttery or similar but you get a.much more professional cut. Women's, i assume, are on par with other women's salons.
  • MA
    Michelle M. Aguilar
    Dec 29, 2023
    1.0
    Unhelpful

Frequently Asked Questions About His or Hers Salon & Spa

What services are offered at His or Hers Salon & Spa?

His or Hers Salon & Spa provides expertise in lived-in-hair color, balayage, makeup, facials, skin care, nail services, and spa treatments for women, men, and children.

What are the operating hours of His or Hers Salon & Spa?

The salon is open Monday to Friday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 4:30 PM, and is closed on Sundays.