His or Hers Salon & Spa, nestled in Midlothian, Virginia is where beauty and wellness converge. Renowned for its expertise in lived-in-hair color, balayage, makeup, facials, skin care, and impeccable nails, this full-service hair salon fulfills all your salon and spa needs. From fabulous hairstyles for women, men, and children to rejuvenating spa treatments, His or Hers Salon & Spa promises a luxurious retreat that leaves you feeling radiant and pampered.
Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rude behavior and lack of responsiveness.
Stylist Skill
Stylist skills vary significantly; many customers were thrilled with their haircuts and color, while others experienced dissatisfaction with the results.
Atmosphere
The salon is generally described as clean, inviting, and professional, contributing positively to the overall experience.
Pricing Concerns
Several customers felt that the prices were too high for the services received, particularly when results did not meet expectations.
Long-term Clients
Some long-term clients expressed disappointment with recent experiences, indicating a decline in service quality over time.
MM
Mel
Oct 26, 2025
5.0
I'm from germany. Been in the US my first time.
My sister in law recommended me this place so my husband took me there to get a little undercut.
Really neat place. lady in the front was really really nice and the girl who cut my (on that day) really messy hair (sorry for that đ), was super cute and nice too!
JW
Jessica Willis
Aug 23, 2025
5.0
Savannah worked her magic when I came in with a botched haircut from a neighboring salon. She took the time with me needed to fix it and gave me a great cut. I couldnât be happier!
CE
Caitlin Earhart
Jun 30, 2025
1.0
I have been a client at this salon since 2010, so 15 years. My daughter, who has VERY curly hair has wanted to have it straightened. I called to discuss what options were available, made very clear that her hair was extremely curly, and they suggested having a keratin treatment. I had done research and was fairly certain that this was not permanent, but they assured me that it was going to keep her hair straight for six to eight weeks. I made an appointment for Saturday at 12:30. I received a call around 9 Saturday morning and was told they would have to reschedule, as the stylist she was scheduled with was sick. Understood. My daughter was scheduled to visit family beginning Sunday, so we pushed that back to get her in for their next available appointment on Monday. We go to her Monday appointment, I checked her in, and after a few short minutes the stylist says that this will not in fact straighten her hair and that it would only help with âfrizz.â I talked with the front desk managers, who repeatedly told me it wouldnât work for her hair, which, I get, however my frustration is with the absolute waste of time and the complete lack of knowledge from the person I made this appointment with in the first place. It was like prying teeth to get an âIâm sorryâ from either of the three girls at the front desk, and thanks to their complete FAIL at customer service, they have lost a customer of 15 years.
DA
Douglas Atkins
Jun 26, 2025
5.0
Very busy salon. Cut men, women and children. Wife has been going here for years. Now all of us go. Men's cuts are not much more than the Hair Cuttery or similar but you get a.much more professional cut. Women's, i assume, are on par with other women's salons.
Frequently Asked Questions About His or Hers Salon & Spa
What services are offered at His or Hers Salon & Spa?
His or Hers Salon & Spa provides expertise in lived-in-hair color, balayage, makeup, facials, skin care, nail services, and spa treatments for women, men, and children.
What are the operating hours of His or Hers Salon & Spa?
The salon is open Monday to Friday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 4:30 PM, and is closed on Sundays.
Where is His or Hers Salon & Spa located?
It is located at 6521 Lake Harbour Dr, Midlothian, VA 23112, USA.
How can I contact His or Hers Salon & Spa?
You can contact them by phone at +1 804-639-2880 or email at sekemp@alumni.vcu.edu.
What forms of payment does His or Hers Salon & Spa accept?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What nearby educational institutions relate to beauty and cosmetology?
HH Cosmetology Institute is nearby and offers cosmetology and specialty education, making it a useful resource if you're interested in beauty training before visiting the salon.
Are there popular dining options close to His or Hers Salon & Spa?
Yes, Papa Johns Pizza and McDonald's are nearby, providing convenient options for a meal before or after your salon visit.
What attractions near His or Hers Salon & Spa are good for families?
The Children's Museum of Richmond - Chesterfield offers a fun and educational outing close to the salon, ideal for families visiting the area.
How might nearby real estate agencies help customers of His or Hers Salon & Spa?
Several real estate agents and agencies like Better Homes and Gardens Real Estate Base Camp are nearby, which can be helpful if you're looking to move to the Midlothian area for its amenities, including the salon and spa.
What makes His or Hers Salon & Spa a full-service beauty destination?
It offers a comprehensive range of services including hair styling, skin care, nail care, waxing, and spa treatments, ensuring a luxurious and pampering experience for all clients.