Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Autumn, Maddie, and Nadia for their excellent haircuts and customer service, while others reported negative experiences with different stylists.
Customer Service
Overall, the staff was described as friendly and accommodating, although some customers experienced issues with appointment management and service delivery.
Inconsistent Results
There were several complaints about haircuts not matching customer requests, leading to dissatisfaction and a lack of trust in the stylists' abilities.
Child-Friendly
The salon received positive feedback for being good with children, making the experience enjoyable for young clients.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that it was too high for the services received.
KL
Kayla Leder
1 day ago
5.0
A big thank you to Autumn! My daughter got her haircut with you , she left feeling and looking beautiful. I appreciate you letting her be seen and listened to. When finishing up I realized it was almost closing time but instead of rushing you took your time to make sure her haircut was perfect.
LS
Laura Schall
1 day ago
1.0
While washing my hair she scrubbed with her nails and my scalp is so tender now. I washed away from the sink with a Soaking wet back and shoulders with cold water used to wash my hair. A regular, no frills, cut took over an hour. She seemed nervous and super laser focused on making sure it was even but didn’t give me the layers I asked for in the end. She then put a ton of product in my hair and had to wash it out bc it made my hair too stiff to dry. She didn’t use a brush during drying and rested the hot dryer on my scalp which made me flinch multiple times. She blew air from the dryer straight in my ear as well.
JJ
Jane
2 days ago
4.0
I adore Anne, however, I booked online for a Signature Cut with relaxing Shampoo +Conditioner, as noted on your site. My hair was cut with her using a curling iron to my hair. I asked her why she said to make my wave go away. There was no hair shampooing , I was taken back and reread my appt request. There was no conversation and no discount on the service. Very disappointing.
EO
Enid Osborne
5 days ago
5.0
Sandi is the best hairstylist ever. Her patience & willingness to work with me is wonderful. I'm so glad I found her @ HC!
SM
Sarah Monahan
Feb 14, 2026
5.0
Elizabeth did my teenagers hair and did a great job! Getting your hair done is such a confidence booster and Elizabeth made sure my daughter felt beautiful leaving her chair.