Brand Certified
Great Clips
4.3(288 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
12229 Chattanooga Way, Midlothian, VA
23112, United States
Certified by Great Clips • Feb 22, 2026
(804) 763-6500
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/va/midlothian/12229-chattanooga-way
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Midlothian, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12229 Chattanooga Way offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Midlothian, VA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.3
288 reviews
5 stars
191
4 stars
50
3 stars
14
2 stars
12
1 star
21
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists for their excellent haircuts and friendly service, particularly highlighting Tanja and Tonya.
Customer Service
Overall, the staff received positive feedback for being friendly and accommodating, although some reviews mentioned instances of rudeness.
Inconsistency
Several customers reported inconsistent experiences, with some receiving great haircuts while others experienced poor service or unsatisfactory results.
Wait Times
Customers noted varying wait times, with some appreciating the quick service while others expressed frustration over long waits despite online check-in.
Pricing
While many found the prices reasonable, some customers felt that recent price increases were not justified by the quality of service received.
- GAGail AllenFeb 20, 20265.0I have gone to the same stylist for years and she is amazing.
- NNNebrido NoconJan 17, 20265.0Been a long time customer of the Great Clips at Chattanooga Crossing, my stylist Tonya does a great job and she is an asset to the business! Thanks again for the many years of excellent customer service.
- SLSenta LudwigJan 17, 20265.0Service is quick and pleasant!
- LCLogan ClampJan 4, 20265.0Lisa does a fantastic job cutting my hair!
- CSCharlotte SmithDec 27, 20251.0Lesson learned- don't anger the person with the scissors. Came in with hair to my shoulder blades, asked for a trim and long layers to help thin the volume. She was rude before I ever sat down then argued that layers wouldn't achieve what I was asking (though another stylist stepped in and explained what I was asking for) but she told me I'd get what I asked for. When she spun me around for a quick glance at the back i didn't realize half my hair was tucked in to the cape. Upon looking in the mirror at home, I found a big section that was untouched/untrimmed. Ended up having to go elsewhere and pay a lot more to have the uneven layers fixed and ended up with short hair that sits just above my shoulders. So much for that trim I asked for. If you miss your stylist off from the start, run. Better yet, run from the Chattanooga location. Run from Lisa. She was rude and argumentative, start to finish.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Chesterfield Crossing offer?
Great Clips Chesterfield Crossing provides haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and styling like updos. Some services like perms are available at select salons.
How does the Online Check-In feature work and save me time?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, so you can arrive just in time and spend less time waiting in the salon.
Do I need an appointment for a haircut at this Great Clips location?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist before you arrive.
What are the operating hours of Great Clips at 12229 Chattanooga Way?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Can I request a specific stylist when checking in online?
No, specific stylists cannot be requested via Online Check-In for safety reasons. However, you can request a stylist when you arrive at the salon, though this may increase your wait time. ClipNotes ensures consistent cuts from any stylist at Great Clips.
What payment methods are accepted at Great Clips in Midlothian?
Great Clips accepts Mastercard and Visa credit cards for payment.
Are there any nearby places I can visit before or after my haircut at Great Clips Chesterfield Crossing?
Yes, you can visit nearby locations like Chili's Grill & Bar for a meal, RadioShack for electronics, or Day Nails & Spa for additional beauty services, all close to Great Clips.
How can nearby mobile phone stores like Victra and Verizon help me while visiting Great Clips?
If you need phone accessories or service updates, Victra — Verizon Authorized Retailer and Verizon mobile stores are conveniently located nearby, making it easy to shop or get support before or after your haircut.
What are some nearby dining options to consider when visiting Great Clips at Chesterfield Crossing?
Nearby restaurants include Chick-fil-A and It's Just Wings, providing quick and tasty food options you can enjoy near your haircut appointment.
How can I use the Great Clips app to improve my salon experience?
The Great Clips app allows you to check in online to join waitlists, view salon wait times, save favorite salons, and receive personalized offers, promotions, and haircare tips directly on your phone.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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