Great Clips in Lynchburg, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3207 Forrest Brook Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lynchburg, VA!
Customer experiences with stylists vary significantly; some stylists receive high praise for their skills and customer service, while others have been criticized for poor haircuts and lack of communication.
Customer Service
Many customers appreciate the friendly and professional demeanor of the staff, with specific mentions of stylists like Kevin and Brianna providing excellent service.
Wait Times
Customers have noted inconsistent wait times, with some experiencing long waits due to staffing issues, while others report quick service, especially with online check-in.
Haircut Satisfaction
Overall satisfaction with haircuts is mixed; while many customers are pleased with their results, there are several reports of dissatisfaction due to uneven cuts or miscommunication about desired styles.
CT
Cy Therrien
1 day ago
2.0
The mid 40's looking woman with short brown hair and glasses doesn't know how to do fades. I asked for a fade, and she didn't blend it or even attempt to actually fade it. Be careful
ET
Esther Dennisse Tejada
Jan 3, 2026
1.0
Siento que aqui discriminan las personas hispanos todas esas mujeres te ven como si fueses extraterrestre, y dijeron que aqui no es una peluquería cuando aqui dice que es una peluquería. Una vez me secaron y alisaron el pelo y las próximas veces que he venido me dicen que aqui no hacen eso. Deberían ser mas humanos y profesionales. También dijeron que no hacen cortes especialmente a niños no se que hacen entonces pero yo le dije que le haga un corte normal a mi hijo, y me dijeron que iba esperar un largo tiempo, pues voy a esperar para que aprendan que tengo mas temple que ellas y aqui voy esperar haber si atienden a mi hijo
JS
Jerry Stanley
Dec 26, 2025
5.0
She did a awesome job.
JP
James Dalgliesh ps4
Dec 19, 2025
5.0
I had my hair shampooed and cut by Kayla. She was the best and very professional and personable. Made things very easy and comfortable. Would highly recommend!
TT
The TeaGarden
Nov 13, 2025
5.0
ASK FOR BRIANNA! WOW JUST WOW! She really knows what she’s doing. I went in not feeling my best and came out feeling & looking great! Kind, Attentive & Great Service!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Forest Plaza West offer?
Great Clips Forest Plaza West provides haircuts for men, women, and children, as well as beard trims, bang trims, shampooing, blow drying, and hairstyling. Perm services are available, but not at all salons, so call to confirm.
How can I save time at Great Clips by checking in online?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
Do I need to make an appointment for a haircut at Great Clips?
No appointment is required at Great Clips Forest Plaza West. It is a walk-in salon, but you can use Online Check-In to save time by joining the waitlist remotely.
What are the operating hours for Great Clips at 3207 Forrest Brook Rd?
Great Clips is open Monday to Friday from 9 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 12 PM to 5 PM. Hours may vary on holidays, with some days closed.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare lines like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, plus commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Is the salon wheelchair accessible and what payment options are accepted?
The salon has a wheelchair accessible entrance and accepts debit and credit cards including MASTERCARD and VISA. Cash is not required.
Can I request a specific stylist when I check in online?
No, Online Check-In does not allow stylist requests for safety reasons, but you can request a stylist upon arrival. Note that this may increase your wait time.
What nearby dining options are available around Great Clips at Forest Plaza West?
Nearby you can find Domino's Pizza for delivery or a quick meal, Jerry's Bagels for breakfast or brunch, and Kyoto Japanese Express for sushi and Japanese cuisine, perfect for grabbing a bite before or after your haircut.
Are there other retail stores near Great Clips where I can shop?
Yes, close by are GameStop for video games and electronics, Love Beauty Supply for hair products, and Goodwill Store and Donation Center for thrift shopping, allowing convenient errands around your visit.
How can nearby transit or services help me get to Great Clips?
While transit stations aren't listed, nearby stores like Cricket Wireless and Verizon Authorized Retailers can be landmarks to locate Great Clips. Plus, the location in Forest Plaza West is easily accessible by car with parking available.