SEPHORA at Kohl's

Reviews

• NN

  Nicole

  2 days ago
  1.0
  Beware! I bought a faulty product here (amika dry shampoo), used it once and it was empty. They wouldn't exchange or return it even though they sold me a faulty product since it was past the date I had to return by. Mind you the product slowly leaked out over months so I would have had no reason to return or exchange by this date anyway. I'll use Ulta from now on
• EC

  Eva Coello

  3 days ago
  4.0
  Por ser un sephora pequeño no tenían lo que andaba buscando, pero la chica fue muy amable y aun así siento que esta bien surtida con lo que ofrecen
• JC

  Jisela Callejas

  Dec 18, 2025
  5.0
  Shoutout to Naheed, the manager at Sephora, for being incredibly patient and kind while helping us locate our Kohl’s card when we didn’t have it on us. She went above and beyond, never made us feel rushed, and was genuinely so sweet throughout the whole process. Customer service like this makes a huge difference. Thank you, Naheed!
• CS

  Cagatay Sagir

  Apr 30, 2024
  5.0
  Ashton was super kind and nice and took 15-20 minutes out of her day to help. Very dedicated and thoughtful employee so I had to ask for her name.
• JF

  Jenny Finburg

  Apr 12, 2024
  1.0
  So I usually do not leave reviews but I felt like I had to. I am a middle aged woman with kids but sometimes I like to feel dolled up once in a while! Well when I went in to this Sephora in Kohls I have never dealt with a more rude woman. The taller lady with blue hair and glasses IGNORED ME then of course when I had a question brushed me off like I was bothering her. All I could hear was her and another coworker trash talking their manager. Wonderful. Management should know and take swift action as I took my money elsewhere. People are so rude nowadays, ESPECIALLY her. I will be going to the one Loudon Sephora to not deal with workers who are so nasty.