Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Woodhouse Spa - Leesburg
1603 Village Market Boulevard Southeast, Leesburg, VA
20175, United States
Hours
Reviews
4.5
362 reviews
5 stars
293
4 stars
20
3 stars
11
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the massage and facial services, highlighting the expertise and attentiveness of therapists like Pam, Richard, and Megan.
Atmosphere
The spa environment is frequently described as beautiful, relaxing, and well-maintained, contributing to a positive overall experience.
Customer Service
While many reviews commend the friendly staff, there are notable complaints about management's responsiveness and handling of booking issues, leading to customer dissatisfaction.
Booking Issues
Several customers reported problems with appointment scheduling and communication, including misbookings and lack of flexibility regarding cancellations.
Mixed Experiences
While many enjoyed their treatments, some customers expressed disappointment with specific services, such as facials and manicures, indicating inconsistency in service quality.
- CCCarolyn Cuppernull3 days ago4.0Birthday Mother & Daughter spa experience was lovely! Special touch in locker room & samples birthday bag at checkout a nice touch. Wish we had more time to enjoy the relaxation room.
- CCchoomymoo5 days ago5.0I got a hot rock and deep tissue massage with Jennifer… magnificent. I felt so relaxed I caught myself nearly drooling twice!! My back and neck pain has been alleviated, she’s very skilled :) 12/10 would recommend 💗
- AGAlyssa Garcia5 days ago1.0My husband gifted me a deep tissue massage for our anniversary. Since I had never been to this location before, I didn’t know which masseuse to ask for so I just selected “any female”. Everything leading up to the massage was so nice. Sadly, it was the worst massage I’ve ever had. At one point, she pressed so hard down my entire spine I had to ask her to stop. It was sore for days. That’s when I called the Leesburg location to let them know and they said sorry, they would add her to my “no request” list, or something to that nature. I was told she was a temp for them and they didn’t give me her name so I unfortunately can’t share it here. I decided to post this just so future clients can do their research and know who they are choosing for their massage. It was half a day, as I was driving in from out of town, and $300 down the drain. I’ve been going to Woodhouse Spa for almost 20 years and this was by far the worst experience I’ve ever had.
- DFDallas Flores6 days ago5.0Woodhouse in Leesburg is an absolute fabulous place! I was gifted a 110 minute Swedish Massage for Christmas and from the moment I walked in, I was greeted with great smiles from two ladies at the front desk. Jennifer was my massage therapist and she was AMAZING!! She exceeded my expectations. This was definitely one of the best massages I’ve ever had. Highly recommend!!
- EMElizabeth MassengillDec 15, 20255.0I would give more than 5 stars if I could. Christine did a wonderful facial and provided me with recommendations for my skin type. Lindsey paid attention to my problem areas during the massage and worked out all the kinks. Grateful to both of them for such a wonderful experience.
Frequently Asked Questions About Woodhouse Spa - Leesburg
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What are the signature spa services offered at Woodhouse Spa - Leesburg?
Woodhouse Spa - Leesburg offers signature spa services such as the Tranquil Stone Massage and Holistic Mynkyti Facial, along with a Quiet Room for relaxation.
How can I make a reservation at Woodhouse Spa - Leesburg?
To reserve your spa experience, schedule as far in advance as possible or at the conclusion of your last visit. Credit card is required to guarantee reservations. Book online or call the spa.
What is the cancellation policy for spa appointments?
A 24-hour notice is required for cancellations or rescheduling. For packages or treatments over 2 hours, a 48-hour notice is necessary. Late cancellations or no-shows may be charged the full service value.
What payment methods are accepted at Woodhouse Spa - Leesburg?
They accept cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards for products and services.
What are the spa hours of operation?
Woodhouse Spa is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Are there any special requirements or recommendations for spa arrivals?
Guests should arrive 15 minutes early, or 30 minutes if it's their first visit to complete a guest profile. Late arrivals may reduce treatment time, and only those receiving services should accompany guests.
Does Woodhouse Spa - Leesburg offer gift cards and can they be used to pay for services?
Yes, gift cards can be purchased and used to pay for products and services at face value but are non-refundable and cannot be used to purchase other gift cards.
What nearby dining options are available close to Woodhouse Spa - Leesburg?
Nearby dining includes Gogi 92 Korean BBQ, Vino Bistro, Tenspot Kitchen & Tap gastropub, Dana's Cake Shoppe bakery, and Travinia Italian Kitchen, ideal for a meal before or after your spa visit.
Are there any shopping centers or boutiques near the spa for additional errands or leisure?
Yes, the spa is near the Village at Leesburg shopping center, along with boutiques such as Altar'd State and specialty stores like Custom Ink.
What other wellness or beauty-related services can I find near Woodhouse Spa - Leesburg?
Nearby wellness options include Prejuvenation Aesthetics medical spa, Advanced Dental Care, and beauty salons like Charlotte Tilbury and Bodybrite for a comprehensive self-care experience.