Woodhouse Spa - Leesburg

4.5
345 reviews

About

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We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable

Location

Woodhouse Spa - Leesburg
1603 Village Market Boulevard Southeast, Leesburg, VA
20175, United States

Hours

Reviews

4.5
345 reviews
5 stars
280
4 stars
18
3 stars
11
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and accommodating staff, highlighting their professionalism and attentiveness.

Massage Quality

Many reviews commended specific therapists, particularly Pam and Richard, for their exceptional massage techniques and ability to provide deep relaxation.

Spa Environment

The spa atmosphere was frequently described as beautiful, clean, and relaxing, contributing to a positive overall experience.

Mixed Experiences

Some customers reported inconsistent service quality, particularly with facials and manicures, leading to dissatisfaction in certain cases.

Management Issues

A few reviews noted poor customer service from management, particularly regarding handling complaints and scheduling errors.
  • AT
    Alexis Tucker
    Nov 12, 2025
    5.0
    Great afternoon of relaxation. Joel is the best for my hot stone massage and my facial I don’t remember because I was asleep. My skin is glowing.
  • MS
    Michelle Simone
    Nov 9, 2025
    2.0
    Beautiful Spa, Disappointing Management Experience I recently visited Woodhouse Spa for a maternity massage at 9 months pregnant, and I have to say—the facilities are lovely, the massage itself was wonderful, and the staff providing the actual spa services were kind and professional. I left my appointment feeling physically refreshed and grateful for the care I received. Unfortunately, the experience leading up to the appointment was far less relaxing. My mom booked the massage for me over the phone, clearly requesting Saturday. However, the appointment was mistakenly scheduled for Friday. My phone number was given during booking, but the confirmation texts went to my mom, who assumed I was receiving them and didn’t double-check the date. When I didn’t show up Friday, she was informed of a $50 no-show fee. I rebooked for Sunday and had a great massage. At checkout, I mentioned that I’d had some issues leading up to the appointment. No one asked what those issues were or how they could improve—which felt like a missed opportunity for genuine customer care. I explained the situation, acknowledging that there was fault on both sides: the spa misbooked the date, and my mom didn’t confirm the texts. I asked if they’d consider a small discount to share the burden of the $50 fee. The answer was a flat no. I even asked if they were really okay losing a client over what could’ve been a $15 gesture of goodwill. Again, no flexibility, no accountability, no interest in resolution. I’m not someone who typically leaves reviews, but the unwillingness to meet a client halfway—especially in a situation involving a prenatal massage—was disappointing. The spa itself is excellent, but the management’s rigidity and lack of empathy left a sour note on an otherwise beautiful experience.
  • PS
    Phyllis Stakem
    Nov 7, 2025
    5.0
    Great experience and a Wonderful Massage. I have decided to do this Monthly and it’s been a great decision.
  • DC
    Dora Callahan
    Nov 7, 2025
    5.0
    I loved my facial with Carol she was very helpful with products I should use. I will return and hope I get to use Carol again.
  • CP
    Coco P
    Oct 23, 2025
    5.0
    🌟🌟🌟🌟🌟 An amazing experience for me and my husband at Woodhouse Spa in Leesburg! We went to celebrate my husband’s birthday, and the entire team made sure he felt completely pampered. I had my facial with Megan, and I can’t say enough about her — she’s an incredibly knowledgeable esthetician with such skilled, gentle hands. I’ve been searching for someone with her level of expertise and care for a long time! The Detox Facial was deeply relaxing, and the quality of the products was outstanding — you could feel and smell their freshness. My skin today feels rejuvenated, clear, and glowing. My husband was treated by Angela, who did an excellent job with his facial as well. She took the time to do extractions around his nose, and now his skin looks movie-star clean, hydrated, and luminous! We both left feeling refreshed, restored, and truly taken care of. Highly recommended — a perfect place for couples who want a luxurious, relaxing escape. 💆‍♀️💆‍♂️✨

Frequently Asked Questions About Woodhouse Spa - Leesburg

Spa Reservations

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.

Spa Arrivals

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.