SEPHORA at Kohl's

2.2
5 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

  • DebitAvailable

Location

SEPHORA at Kohl's
1040 EDWARDS FERRY RD NE, LEESBURG, VA
20176, United States

Hours

Reviews

2.2
5 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • CS
    Cindy Syed
    Apr 7, 2025
    1.0
    Worst customer service I have experienced. I've been a few times hoping for an improvement but always leave disappointed. Staff is extremely rude and nasty. I would rather drive to One Loudoun where the staff is always friendly and helpful. New management and training is long overdue!
  • PV
    P V
    Oct 8, 2024
    3.0
    They lacked a bit of stock. And I only saw one employee at a time when I think there were three. But I lnever saw more than one on the floor which caused a bit of a wait to ask a question and/or pay for your items. Maybe it was just a sudden influx of potential and actual customers showing up all at once.
  • CS
    Cagatay Sagir
    Apr 30, 2024
    5.0
    Ashton was super kind and nice and took 15-20 minutes out of her day to help. Very dedicated and thoughtful employee so I had to ask for her name.
  • JF
    Jenny Finburg
    Apr 12, 2024
    1.0
    So I usually do not leave reviews but I felt like I had to. I am a middle aged woman with kids but sometimes I like to feel dolled up once in a while! Well when I went in to this Sephora in Kohls I have never dealt with a more rude woman. The taller lady with blue hair and glasses IGNORED ME then of course when I had a question brushed me off like I was bothering her. All I could hear was her and another coworker trash talking their manager. Wonderful. Management should know and take swift action as I took my money elsewhere. People are so rude nowadays, ESPECIALLY her. I will be going to the one Loudon Sephora to not deal with workers who are so nasty.
  • LH
    Lexie Hilton
    Jan 7, 2024
    1.0
    Terrible rude staff woman (pink and black colored hair) at this Sephora. From the beginning, she looked at me distrustfully and critically the whole time for some reason (maybe the sweats, my skin?). Then when I asked a question about a product, she had an attitude as if she just wanted to walk away. The product was actually stored incorrectly which she later admitted but clearly she has no customer service skills. I would not recommend coming here and I will certainly take my money elsewhere. The Khols store is wonderful and their staff and inventory is great so I would recommend this Khols store.

Frequently Asked Questions About SEPHORA at Kohl's

Where is SEPHORA at Kohl's located?

SEPHORA at Kohl's is located at 1040 EDWARDS FERRY RD NE, LEESBURG, VA 20176, US.

What are the store hours for SEPHORA at Kohl's?

The store is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.