Hair Cuttery

Reviews

• CJ

  Cristy Jeffries

  3 days ago
  5.0
  Huong is my girl! She keeps me looking great. I don’t let anybody else touch my hair!!!! Always great service here!!
• PC

  Patricia Cave

  Mar 27, 2026
  5.0
  Going to the hairdresser a couple weeks is not what I normally do however with the medication and everything I needed it cut and she did a very excellent job and very pleased with it so thank you
• RR

  Rajiv R

  Mar 23, 2026
  1.0
  Ole of the worst hair cut ever. Asked them to cut extra hair and blend.. repeated the same multiple times.. she still insisted.. can’t do a back hair cut. The picture is after the haircut.. sides aren’t blend and backside still has curls. Again that’s one side only .
• WM

  Wendy Melis

  Mar 15, 2026
  5.0
  Xong is the BEST! P.S. Patrons’ children (10 And under) who visit this Franklin Farm location are consistently the WORST behaved visitors. Kudos to the stylists for their patience in dealing with kids who are left to run wild, try to sit and spin in empty chairs, and yell at ear-piercing decibels . Sadly, these same parents are the ones who get annoyed when staff asks them to stop this dangerous behavior and to go sit in the waiting area. It’s not a large shop and it’s such a distraction to the stylists and other visitors when this happens. I commend the Franklin Farm team for handling these situations so well.
• JU

  Jolley Uonan

  Mar 8, 2026
  1.0
  WORST PLACE EVER. I’d give 0 stars if I could I had a very disappointing experience with this salon. I booked an appointment with Ann, but when I arrived I was told she had another client and someone else would take me instead, even though I specifically scheduled with her. That already made the appointment feel like it didn’t matter to them at all. From the moment I walked in, the front desk staff were giving me unfriendly looks and the overall attitude was dismissive. I didn’t feel welcomed or respected. When I tried to explain the haircut I wanted, the stylist actually tried to shut me up and brushed off what I was saying instead of listening. I clearly asked for only one inch off, but she ended up chopping off a large portion of my hair. There was no proper consultation or confirmation before she started cutting. While working on my hair she kept complaining about it, as if I forced her to do the service. I have a health condition that causes my hair to be thinner and my ends were a bit dry, and instead of being understanding and gentle, she brushed my hair aggressively while continuing to make negative comments about it. The whole time she was handling my hair roughly and complaining. Looking back, I should have stopped her right then when she kept complaining while brushing my hair. I work in customer service, and I know this is absolutely not how you treat anyone who comes in for a service. Clients deserve to be listened to and treated with respect. Now my hair is far shorter than I asked for and the cut is so uneven and awkward that I can’t even style it properly. Losing that much length when you specifically asked for a small trim is upsetting enough, but the way I was treated made it even worse. I actually left the salon crying because of how upsetting the entire experience was. Overall, this was one of the most disrespectful and unprofessional salon experiences I’ve ever had. I would not recommend this place to anyone. Based on how I was treated and the way my hair was handled, the experience was honestly atrocious and completely unacceptable.

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