Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Henrico, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9014 Staples Mill Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Henrico, VA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
271 reviews
5 stars
180
4 stars
39
3 stars
12
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several customers reported rude and unprofessional behavior from staff, impacting their overall experience.
Haircut Quality
Mixed reviews on haircut quality; while some customers were satisfied, others received cuts that did not meet their expectations.
Online Check-In
Many customers appreciated the convenience of the online check-in system, which helped reduce wait times.
Customer Service
Positive experiences highlighted friendly and attentive stylists, but negative experiences included complaints about service and handling of customer concerns.
Cleanliness
The salon was generally noted as clean and well-maintained, contributing positively to customer experiences.
- ECEmir CJan 3, 20261.0Rude
- VEVenkata ErikOct 25, 20251.0The lady and the ladies are not suitable to do hair cut at all. This is what the great clips should know, this is my infinite visit to great clips and not any more… bye bye GP.
- PBPJ BuchananOct 3, 20255.0Love the online check in! The stylist listens to me and then does a fantastic job. I’ve been going to Great Clips since they opened.
- GGGramaLindaSep 25, 20251.0I’m 66 and this is BY FAR the worst cut I’ve EVER had. Pic #1 is what I asked for. Pics 2 and 3 are what I got. NEVER again.
- GTGordon's TravelsSep 25, 20255.0Downloaded the app & checked in, arrived, and had my hair cut, simple, easy, no BS, exactly what I wanted.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips offer at the Staples Mill Market Place location?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and some salons offer perms.
How can I save time waiting for a haircut at Great Clips?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and see estimated wait times. You can also sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary since Great Clips operates as a walk-in salon. However, Online Check-In allows you to save your spot on the waitlist before arriving.
What are the Staples Mill Market Place Great Clips salon hours?
The salon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips at Staples Mill Market Place offer hair coloring or perm services?
Great Clips salons do not provide hair coloring services. Perms are available at select salons, so please call the specific location to confirm availability.
What payment options does Great Clips accept at the Staples Mill Market Place location?
They accept major credit cards including Mastercard and Visa.
Can I request a specific stylist when checking in online at Great Clips?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a specific stylist when you arrive and finish checking in at the salon, though this may increase your wait time.
What restaurants are near Great Clips at Staples Mill Market Place for a meal before or after my haircut?
Nearby dining options include Paula McNairn, Jimmy John's (sandwich shop), Franco's Italian Restaurant, Wingstop, Smoke Pit Grill (barbecue), Potros Mexican Restaurant, Starbucks, Panera Bread, and Panda Express.
Are there other beauty or wellness services near Great Clips in Staples Mill Market Place?
Yes, nearby you can find Palm Beach Tan (tanning salon), Nails 4 You and Day Spa (nail salon), and MassageLuXe (massage and spa services).
What fitness or other services are available near the Great Clips salon?
Nearby services include K-TOP Martial Arts offering martial arts and fitness instruction, Cricket Wireless for mobile phones, and various retail and financial services like GNC, Western Union, and LibertyX Bitcoin ATM.