Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Several stylists received high praise for their skills, particularly Bre, Patricia, and Wallie, who were noted for their professionalism and ability to meet customer expectations.
Customer Service
While many customers appreciated the friendly and accommodating staff, there were notable complaints about poor service, including long wait times and lack of attention during appointments.
Inconsistent Results
Customers reported mixed experiences with haircuts and color treatments, with some leaving satisfied while others expressed disappointment over uneven cuts and failure to follow requests.
Pricing Issues
Several reviews highlighted concerns over pricing transparency, with customers feeling overcharged for services that did not meet their expectations.
Negative Experiences
A few customers had very negative experiences, citing rude behavior from stylists and dissatisfaction with how their hair was handled, leading to a loss of trust in the salon.
JD
Jason Dorsey
4 days ago
5.0
Lilly is the best! She always does a great job cutting my hair and I enjoy the friendly, polite atmosphere. Thanks, I'll be back next time!
DY
Deborah Young
Jan 3, 2026
1.0
This was a terrible experience.
I have long hair. The stylist washed the top of my hair but did NOT get underneath or on the ends.
She insulted my business and proceeded to tell me why I should provide a service for free.
I will never return to this shop.
AM
Abi MacDonald
Dec 28, 2025
5.0
Sheila was incredible! She was very professional and polite whilst so communicating very well! I have been to Hair Cuttery many times before after being recommended by a friend but had never had the pleasure of having Sheila up until today, and this was well worth the trip! I highly recommend her if you're looking to have your hair colored! She was quick and helpful 😄 I will definitely book for her again next time!
Overall my visit was quick and easy, as it has always been, and I really enjoy it every time I come to get my hair done 😁
JL
Joyce Lanzer
Dec 27, 2025
5.0
Bryana is so good at giving my elderly, disabled husband a buzz hair cut (#3) and beard trim! After the first couple of times, she knows him and knows exactly what to do to give him an attractive, clean look. As a long-time 24/7 caregiver, that means a lot to me because I can fully relax and even catch a cat nap while she clips his hair & beard every 4-5 weeks! She also is very kind and understanding if I am too exhausted to keep an appointment for him. I highly recommend trying Bryana for any kind of cut, but especially for cutting the hair and beard of elderly men.
C9
Cwb 9590
Dec 13, 2025
1.0
$40 for a haircut is beyond ridiculous, especially when they can't deliver what you asked for. The only thing more ridiculous than the price is the fact that I had to pay for a hack job. They cut my hair way too short and it looks absolutely ridiculous, I have to go out in public with this haircut
What services does Hair Cuttery in Harrisonburg offer?
Hair Cuttery offers haircuts, coloring, blow-outs, and styling trends for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Harrisonburg, VA?
Hair Cuttery is located at 1790 E Market St Space S128, Harrisonburg, VA 22801.
What are the Hair Cuttery Harrisonburg salon hours?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online or via an app at Hair Cuttery?
Yes, you can book appointments online at haircuttery.com or through the Hair Cuttery app available on iOS and Android for convenient scheduling and exclusive offers.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery accepts both walk-ins and appointments, allowing flexibility for customers.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, ensuring accessibility for all customers.
What nearby stores can I visit along with Hair Cuttery for a complete shopping and grooming experience?
Near Hair Cuttery, you can visit Sally Beauty for hair care supplies, Tammy's Nails for nail services, and Style Encore for clothing shopping, making it convenient to combine grooming and shopping errands.
Are there dining options near Hair Cuttery where I can eat before or after my salon visit?
Yes, nearby dining includes Sakura Japanese Steakhouse #10, China Jade Chinese Restaurant, and Papa Johns Pizza, perfect for enjoying a meal around your salon appointment.
What other services are available near Hair Cuttery that might interest customers?
Nearby services include Western Union for money transfer, Blue Ridge Eye Associates for optometry, and Planet Fitness for gym and health activities, offering a range of conveniences close to the salon.