VELVET Wax & Beauty is a Full Body Waxing and Sugaring Studio Offering Intimate Hair removal services for men and women. We pride ourselves on offering excellent customer service for all of our customers. Our service is fast and efficient and we train all of our staff to be personable, professional and prompt.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.