Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised individual stylists for their skills, attentiveness, and ability to deliver desired results.
Customer Service
Overall, the staff was described as friendly and welcoming, though some customers reported negative experiences with service and communication.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality and dissatisfaction with specific haircuts.
Pricing Concerns
Some customers felt the pricing was high for the services received, particularly when expectations were not met.
BC
Byrd Crump
Feb 18, 2026
1.0
I booked services online and that was the only thing pleasant about my experience. I checked in on the tablet and waited in the waiting area for about 20 minutes before anyone even spoke to me. The stylist called me back and was not prepared to do the services. She trimmed only a centimeter of hair when I said I haven't had a trim in over a year, was just trimming random sections of hair, and asked me if I wanted to leave with my hair wet even though I booked a trim and style. I ended up leaving after the blow dry because I didn't trust her to style once I saw how my hair wasn't even trimmed evenly or in a shape. When I got in the car I noticed she didn't even properly wash my hair because there was still edge control on my edges and sideburns. The salon also smelled like the stylists aren't cleaning their tools or using oil on the hair before adding heat.
TT
Thomas Turner
Feb 16, 2026
5.0
Miss Lauren , excellent job I'm very pleased with my service that I got for a haircut today I shall return in a couple of weeks thank you for your service.
JH
Jazara Hoggard
Feb 12, 2026
5.0
I don’t know her name but it was a Black woman that squeezed me in her tight schedule to take down my 2 MONTH OLD sew in, deep conditioned, washed, and blow dried flawlessly. Shout out to her!!
MM
Melissa Millington
Feb 10, 2026
5.0
Wonderful experience! The stylist listened to me explaining how I usually wear my hair and what kind of style I was looking for. She asked questions to help find solutions to any problems or concerns I was having with my hair. She was very friendly and professional. The shop was very clean and the atmosphere was nice.
EM
Ebonie Morrison
Feb 10, 2026
5.0
This was my first time in Jasmine’s chair, and she was absolutely amazing! She took the time to assess my hair, carefully trimmed my split ends, and gave me helpful advice for my hair growth and future styles. She’s knowledgeable, professional, and really made me feel comfortable and confident. I left excited about my hair journey and already planning my next appointment. Highly recommend her!”
Hair Cuttery is located at 4029 W Mercury Blvd, Hampton, VA 23666, USA.
What are the operating hours for Hair Cuttery on weekdays?
Hair Cuttery is open from 9:00 AM to 9:00 PM Monday through Friday.
Does Hair Cuttery accept walk-in customers or appointments only?
Hair Cuttery welcomes both appointments and walk-ins.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible to customers with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and has free onsite parking.
How can I book an appointment at Hair Cuttery?
You can book an appointment online via the Hair Cuttery website, their app, or by calling the salon directly at +1 757-826-7829.
Does Hair Cuttery welcome children and provide services for them?
Yes, Hair Cuttery welcomes children and offers hairstyling services for all ages.
What nearby shopping options are available when visiting Hair Cuttery?
Nearby shopping options include Hampton Plaza Shopping Center, Citi Trends, Family Dollar, and Ollie's Bargain Outlet for clothing, discounts, groceries, and more.
Are there dining options close to Hair Cuttery in Hampton?
Yes, nearby dining options include McDonald's, Rally's burger restaurants, and Jamaica Jamaica Caribbean restaurant.
What other services can I find near Hair Cuttery if I am in the area?
Nearby services include automotive repair at Tune Up Plus and Forest Park Servicenter, pet grooming at Pet World Hampton, and banking at Old Point National Bank.
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