Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
249 reviews
5 stars
135
4 stars
25
3 stars
13
2 stars
7
1 star
69
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary significantly, with some praising their skills and others expressing dissatisfaction with haircuts and service.
Customer Service
Many customers reported poor customer service, including long wait times, lack of communication, and unprofessional behavior from staff.
Appointment Issues
Several reviews highlighted problems with appointment scheduling, including being turned away despite having appointments and miscommunication about availability.
Mixed Experiences
While some customers had positive experiences and praised specific stylists, others reported disastrous haircuts and overall negative experiences.
Cleanliness and Professionalism
Concerns were raised about cleanliness and professionalism, with some customers noting unsanitary conditions and unprofessional attitudes from staff.
- CTChristian Tackett1 day ago1.0Most careless haircut I’ve ever gotten. Probably spent a total of 6 minutes in the chair. Granted, it was supposed to be an easy clean up— very low taper at a 1 and half an inch off the top. But within 2 seconds she hit me with a mid taper and cut off more hair than I had wanted on the sides of my head, so by that point it was too late to say anything. Wasn’t the most terrible haircut by any means, but it wasn’t what I wanted (showed pictures) and was uneven in many parts as well. All it takes is an extra 5 minutes of care and attentiveness and you would have received double, triple the tip I gave. It’s not hard. Everything about it was reckless and careless.
- E_Emilyy___ _Nov 9, 20251.0I’m very disappointed with my experience at this salon. I paid $170 for my hair, and I made sure to explain everything clearly before we started. I told the stylist that I have black box dye in my hair and that I didn’t want any red tones at all. I even showed her a picture of the look I wanted and a picture of my old hair, saying I didn’t want it to look like that again. Before she started, I even told her that if my hair turned out exactly like the photo I showed, I’d happily pay for it but if it didn’t, I would be very upset. Unfortunately, it still turned out with red undertones, exactly what I tried to avoid. I explained everything multiple times, but it feels like I wasn’t listened to. For the price I paid, she said not to worry and stuff. I expected much better results and communication. I left really disappointed and unhappy with how my hair looks.
- KKkevin kOct 9, 20255.0This hair stylist is by far one of the best my wife has experienced. She has a personality and she us very knowledgeable of her work. Great job Sam ! The woman b4 my wife, spent 6 hrs in the chair and stiffed the stylist. What a damn shame.
- SKShaun KaigleSep 30, 20255.0Zahria was really nice and she answered any questions I had. I think I found my new stylist.
- MMmatthew moellerSep 12, 20255.0A very good experience
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Glen Allen, VA?
Hair Cuttery is located at 9625 W Broad St, Glen Allen, VA 23060.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service haircuts, color, blow-out, and styling for women, men, and children.
What are the opening hours of Hair Cuttery in Glen Allen?
Hair Cuttery is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut, or do I need an appointment?
Hair Cuttery welcomes both walk-ins and appointments; scheduling is optional but available.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery provides wheelchair accessible seating and restrooms to ensure accessibility for all customers.
How can I book an appointment at Hair Cuttery in Glen Allen?
You can book an appointment online at haircuttery.com, via their app available on iOS and Android, or by calling the salon directly.
What are some nearby dining options if I want to grab a meal before or after my salon visit?
Nearby restaurants include Brecotea, Chicken Salad Chick, Crumbl - Henrico, Subway, Applebee's Grill + Bar, and Bistro R offering a variety of cuisines to enjoy around your visit.
Where can I find grocery and pharmacy services near Hair Cuttery?
Publix Super Market and Publix Pharmacy at Westpark Shopping Center are located nearby for your grocery and pharmaceutical needs.
Are there any family-friendly recreational activities near Hair Cuttery?
Yes, Romp n' Roll West End offers kids' recreation, gymnastics, and educational camps nearby, great for families visiting the area.