Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their excellent skills and customer service, particularly highlighting Kristen, Nitrice, and Li.
Customer Service
Several reviews indicated poor customer service experiences, including long wait times, unprofessional behavior, and lack of communication.
Inconsistent Results
Customers reported a wide range of satisfaction with haircuts and color, with some leaving very unhappy due to miscommunication or stylist inexperience.
Cleanliness and Environment
While some customers noted a pleasant atmosphere, others mentioned issues with cleanliness and organization within the salon.
JM
Jill Marks
Feb 20, 2026
2.0
I was very disappointed this time. My appointment was with the stylist who had cut my hair months ago. It was great then. Today I got there on time and she took me in. I told her it had grown a few inches since the last cut and it needed reshaping. She spent 5 minutes dry cutting my hair and asked if I wanted it washed. I said no. She then sprayed my hair and spent another 3 minutes blowdrying. I paid and left. I was in the chair maybe 10 mins total for $32.00. My appointment was at 3:15. By 3:30 I was out the store in my car on the way home. The cut is ok but the layers aren’t as blended in as they were before. It looks a bit choppy and I never saw the back of my hair. I don’t know what it looks like. She spent maybe a minute cutting the back if that. I felt I did not get the quality or time I paid for. These metrics may be good for you but you lost a customer. I’ll end up going elsewhere to have the large layers blended and smoothed out.
KB
Kay Bradley
Feb 20, 2026
5.0
Li made my 95-year-old mom look like herself again! She has not been doing well lately so I want to thank Li for helping her to find some joy. We will be back. Thank you so much, Li!!
CC
Cassandra Crist
Feb 17, 2026
5.0
Kristen did an amazing job! Was able to handle a color correction, lightening, and all over color that looked gorgeous and natural! Highly recommend, will be our new regular stylist 💯
CD
Cheikh Deity
Feb 15, 2026
2.0
I paid $61 for a haircut and a small bottle of shampoo. Unfortunately, my haircut was terrible compared to what I paid for; everyone is now making fun of it.
CC
Carrlee
Feb 6, 2026
5.0
I got a hair cut and even though I love long hair I divided to go short after realizing how bad my hair had so many split ends so I'm very grateful for these wonderful ladies who were able to welcome me into the salon for a walk in appointment. I got a butterfly cut and felt like a princess during the appointment. The ladies were kind and friendly and are very skilled. I felt absolutely beautiful afterwards.
Hair Cuttery is located at 9625 W Broad St, Glen Allen, VA 23060.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service haircuts, color, blow-out, and styling for women, men, and children.
What are the opening hours of Hair Cuttery in Glen Allen?
Hair Cuttery is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut, or do I need an appointment?
Hair Cuttery welcomes both walk-ins and appointments; scheduling is optional but available.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery provides wheelchair accessible seating and restrooms to ensure accessibility for all customers.
How can I book an appointment at Hair Cuttery in Glen Allen?
You can book an appointment online at haircuttery.com, via their app available on iOS and Android, or by calling the salon directly.
What are some nearby dining options if I want to grab a meal before or after my salon visit?
Nearby restaurants include Brecotea, Chicken Salad Chick, Crumbl - Henrico, Subway, Applebee's Grill + Bar, and Bistro R offering a variety of cuisines to enjoy around your visit.
Where can I find grocery and pharmacy services near Hair Cuttery?
Publix Super Market and Publix Pharmacy at Westpark Shopping Center are located nearby for your grocery and pharmaceutical needs.
Are there any family-friendly recreational activities near Hair Cuttery?
Yes, Romp n' Roll West End offers kids' recreation, gymnastics, and educational camps nearby, great for families visiting the area.
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