Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Glen Allen, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11438 W Broad St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Glen Allen, VA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.8
257 reviews
5 stars
130
4 stars
58
3 stars
14
2 stars
6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising attentive and skilled stylists while others report rushed haircuts and poor listening to requests.
Staff Professionalism
There are concerns about the professionalism of some staff members, with reports of rude behavior and lack of attention to customer needs.
Consistency
The quality of haircuts varies significantly between visits, leading to dissatisfaction among some customers who expect a more consistent experience.
Online Check-in
While many customers appreciate the convenience of the online check-in system, there are complaints about long wait times and issues with the system not functioning properly.
Value for Money
Customers generally feel that the prices are reasonable for the services provided, with some highlighting the good value for basic haircuts.
- SPSteven ParrishDec 26, 20255.0Gail has been cutting my hair for over 10 years. Long before she ever joined the Great Clips family. She is a testament to taking care of your customers and they will be loyal to your business.
- TVTodd VanceDec 19, 20255.0Great service and very friendly
- SKShravan KumarDec 6, 20251.0I took my child for a haircut today, and I’m very disappointed with the experience. The stylist rushed through the cut, and the result is very uneven. She wasn’t willing to listen to my concerns, either. I’ve had good experiences at Great Clips many times before, but today was definitely not one of them.
- UGUrsula G.Nov 24, 20251.0My husband got a haircut here and the stylist didn't listen to what he wanted and she cut his hair the way she envisioned. The manager still charged for the haircut even though it wasn't what he wanted. Really terrible customer service and terrible stylists. DO NOT GO HERE.
- SSsteve sikesOct 31, 20255.0Walked in a got a great haircut. The coupon made a world of difference. Keep them coming!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Glen Allen offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampoo, blow dry, and various hair styling services. Some salons also offer perms.
Can I schedule an appointment at Great Clips Glen Allen?
Great Clips operates as a walk-in salon, so appointments are not required. You can walk in anytime during business hours or use Online Check-In to add your name to the waitlist and save time.
What are the operating hours for Great Clips in Glen Allen, VA?
Great Clips is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM. The salon is closed on Thanksgiving and Christmas Day.
How does the Online Check-In system work at this Great Clips location?
After checking in online, you will see your estimated wait time and can sign up for ReadyNext text alerts to be notified 15 minutes before your turn. When you arrive at the salon, check in at the receptionist desk to complete the process.
Does Great Clips Glen Allen offer hair coloring services or perms?
Great Clips does not offer hair coloring services. Some salons provide perms, but it's best to call this specific location to confirm availability and appointment requirements.
What forms of payment are accepted at Great Clips in Glen Allen?
This salon accepts major credit cards including Mastercard and Visa for payment.
Which nearby places can I visit before or after my haircut at Great Clips Glen Allen?
Nearby you can visit Short Pump Village for shopping or grab a meal at Jersey Mike's Subs or Domino's Pizza. For relaxation, consider the Foot Massage spa or Neu Nails & Spa.
Are there medical services close to Great Clips Glen Allen?
Yes, nearby medical-related locations include ChiroVirginia and NuSpine Chiropractic for chiropractic care, and Any Lab Test Now for laboratory testing and diagnostics.
Where can I buy haircare products near Great Clips Glen Allen?
Sally Beauty, a nearby hair supply and cosmetic store, offers a variety of haircare and beauty products for customers looking to purchase after their salon visit.
Does Great Clips Glen Allen provide specialty haircuts or styles?
Yes, the stylists are trained to provide specialty haircuts like fades and tapers, and can customize cuts such as high fades, low tapers, or classic crew cuts according to your preference.