Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Eryka, Justin, and Ivory for their skill, attention to detail, and ability to deliver desired results.
Customer Service
While some reviews highlighted friendly and accommodating staff, others reported poor customer service experiences, including appointment mix-ups and unprofessional behavior.
Haircut Quality
Feedback on haircut quality was mixed; several customers expressed satisfaction with their cuts, while others reported dissatisfaction and significant issues with their hairstyles.
Atmosphere
The salon was generally described as clean and welcoming, contributing positively to the overall customer experience.
Appointment Management
Several reviews indicated issues with appointment scheduling and management, leading to customer frustration and dissatisfaction.
AY
Alex Young
Nov 15, 2025
5.0
My service was a few weeks ago, just now getting around to leaving my review. My service was so great that I promised myself I would leave a review. A day before, I had gotten my hair cut and colored at a salon closer to my home near front royal. I was very happy with my hair, just the bangs still were not quite what I was imagining. It was the 2nd time the cut still wasnt exactly what I wanted (my fault bc it was a new style to me and I am not good at explaining). The day after my hair coloring, I was near this hair cuttery location and decided in the spur of the moment to swing in and see if someone could cut my bangs a little shorter. Jasmin was at the front desk, she was extremely friendly and welcoming. She took me right then and there. She was so easy to talk to and was really listening to what I was trying to explain. She cut my bangs, starting with just a little at a time to see how short I was comfortable going. She took her time making sure it was exactly what I wanted. After cutting, she offered to style, but I declined since I was in a hurry because I had to go home before dinner with the in-laws. I styled them quickly at home. And O.M.G I fell IN LOVE with my hair even more. I typically have never liked darker hair on myself dispite everyone saying I look better with it dark, but how she cut my bangs changed my mind completely. I am now always getting compliments left and right when I am able to do my hair. To jasmin it may have seemed like a simple bang trim, but to me it did a 180 to my self-esteem! And although I already have a hairdresser now that is closer to home, I will always recommend jasmin to everyone I know that is near that area. And also letting everyone reading the reviews right now know, schedule with JASMIN, she is an absolute gem! Beautiful inside and out! (Orange shirt is styled right after she cut them, other 2 are right before my engagement photos)
TC
t col
Nov 5, 2025
5.0
Jackie is amazing! Super down to earth, you can definitely tell she takes pride in what she does.
SS
Stacey
Oct 26, 2025
5.0
Justin was amazing with our 11 month old’s first haircut! He was patient and flexible and was able to give a very nice haircut to a nervous squirmy baby.
AA
Annie
Oct 9, 2025
5.0
Justin was amazing! He was really kind and took the time to listen to what hairstyle I wanted. He made sure to check in with me throughout the process, demonstrating and asking for my opinion to make sure I was happy with it. I really appreciated his attention to detail and how thoughtful he was!
JW
Jen Wing
Sep 25, 2025
5.0
I scheduled my appointment online in a hurry and rushed over to the Salon and they couldn’t find my appointment. Turns out I made the appointment for two days later. They got me it quickly and I received an amazing haircut! Made sure to book my next appointment before I left.
What services does Hair Cuttery in Gainesville, VA offer?
Hair Cuttery provides full-service hair salon offerings including cut, color, blow-out, and styling for women, men, and children. Both appointments and walk-ins are welcome.
Where is Hair Cuttery located and what are its hours of operation?
Hair Cuttery is located at 7543 Linton Hall Rd Ste D5, Gainesville, VA 20155. It is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment online through their website at www.haircuttery.com or via their Hair Cuttery app available on the Apple App Store and Google Play Store.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without scheduling ahead if you prefer.
What payment options does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is Hair Cuttery wheelchair accessible and does it have restroom facilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
Are children and LGBTQ+ customers welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is an LGBTQ+ safe space, including being transgender safe.
What nearby nail salons can I visit alongside Hair Cuttery?
Ann's Nails and Angelic Spa & Nails are nearby nail salons where you can continue your beauty care before or after your hair appointment at Hair Cuttery.
Which restaurants are close to Hair Cuttery for a meal before or after your visit?
Nearby dining options include El Tio Tex-Mex Grill, Subway, Pakwaan Indian Cuisine, and Osaka Japanese Steakhouse & Seafood, providing a variety of cuisines to enjoy around your salon visit.
Are there convenient banking and pharmacy services near Hair Cuttery?
Yes, customers can find Giant Pharmacy for health and beauty needs, as well as First National Bank ATM, PNC Bank ATM, and Western Union nearby for banking and financial services.