Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised individual stylists for their skills, with specific mentions of Eryka, Ivory, and Justin for their excellent haircuts and customer service.
Customer Service
Overall, the staff was described as friendly and accommodating, with several customers highlighting positive interactions with stylists.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality and some negative experiences with specific stylists.
Appointment Issues
Several customers reported problems with appointment scheduling and organization, indicating a need for improvement in this area.
JC
J C
6 days ago
1.0
I felt discriminated against during my visit because of my hair texture. I booked a simple wash, cut, and blow-dry, but when I arrived I was told I’d be charged a much higher price solely because of my hair—even though it’s more wavy than curly. The stylist even had me point to my “type” in a curl pattern booklet, something I’ve never been asked to do at any salon.
I wasn’t asking for anything difficult—just a normal blow-dry that takes me about ten minutes at home. The entire experience left me feeling uncomfortable and unwelcome. I wouldn’t recommend this salon for anyone with wavy or textured hair.
MB
Michael Bauer
Jan 4, 2026
5.0
Jackie always does a great job on my hair and pays close attention to detail and hair length leaving it just the way I like it. 👍
MD
Marcia Degnan
Jan 3, 2026
1.0
They couldn’t do the style I asked for (balayage) and then the stylist burned my daughter’s head with the blow dryer.
MW
Margaret Woolfrey
Dec 21, 2025
5.0
Ivory was absolutely amazing, as usual! She exceeds my granddaughters expectations! My granddaughter will only allow Ivory to do
Her hair. She took the time to explain a process to keep Her natural curls healthy and defined !
MB
Melanie Beecher
Dec 17, 2025
5.0
I saw Ivory today, typically I hate the chatter when my hair is being cut, im not a social person and I am comfortable with silence. She was instantly my type of person though and I enjoyed the service, her chatter, and that my hair was cut as I requested. She asked good questions to figure out how I wanted it, and the hair wash was so relaxing. I dont typically stick to a specific stylist, but I will be requesting her for my next cut!
What services does Hair Cuttery in Gainesville, VA offer?
Hair Cuttery provides full-service hair salon offerings including cut, color, blow-out, and styling for women, men, and children. Both appointments and walk-ins are welcome.
Where is Hair Cuttery located and what are its hours of operation?
Hair Cuttery is located at 7543 Linton Hall Rd Ste D5, Gainesville, VA 20155. It is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment online through their website at www.haircuttery.com or via their Hair Cuttery app available on the Apple App Store and Google Play Store.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without scheduling ahead if you prefer.
What payment options does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is Hair Cuttery wheelchair accessible and does it have restroom facilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
Are children and LGBTQ+ customers welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is an LGBTQ+ safe space, including being transgender safe.
What nearby nail salons can I visit alongside Hair Cuttery?
Ann's Nails and Angelic Spa & Nails are nearby nail salons where you can continue your beauty care before or after your hair appointment at Hair Cuttery.
Which restaurants are close to Hair Cuttery for a meal before or after your visit?
Nearby dining options include El Tio Tex-Mex Grill, Subway, Pakwaan Indian Cuisine, and Osaka Japanese Steakhouse & Seafood, providing a variety of cuisines to enjoy around your salon visit.
Are there convenient banking and pharmacy services near Hair Cuttery?
Yes, customers can find Giant Pharmacy for health and beauty needs, as well as First National Bank ATM, PNC Bank ATM, and Western Union nearby for banking and financial services.