Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skill and professionalism of various stylists, particularly highlighting Emily, Nikki, and Cheyanna for their excellent work.
Customer Service
Overall, customers reported friendly and accommodating staff, although there were a few instances of unprofessional behavior.
Mixed Experiences
While many reviews were positive, there were also complaints about unsatisfactory haircuts and pressure to purchase additional services.
Atmosphere
The salon is described as welcoming and enjoyable, with a pleasant environment that makes clients feel comfortable.
BM
Brooklyn McCauley
6 days ago
5.0
I love the people at Hair Cuttery, they’re all so nice and welcoming. I normally go to Nikki, and she’s the best!! I have thin, probably 2A curly hair, and I had just started embracing the curls when I first went to her, so I was looking for someone to give me a curly cut. She did amazing with the cut & my layers, and I’ve kept the same cut ever since. She’s helped me grow my hair and keep it healthy!
RH
Robin Hollingsworth
Feb 17, 2026
2.0
I came in explaining that my son had a bad haircut the day before )at a different location) that left him with an unwanted bowl cut. I was very clear about what we wanted: a #1 on the entire sides and back and to remove any chance of a bowl cut once the hair dried down. I repeated myself 5 times.
To my surprise, the back was cut with scissors instead of clippers, and the bowl cut was still there—just trimmed. I had to ask her to go back and remove it, and instead of fixing it properly, product was simply added to mask the issue.
Haircuts matter, especially for kids who already had a bad experience. If this isn’t something you’re comfortable doing, it’s better to be honest upfront. We could have saved the $40 and handled this at home. Won't return to this location or any Hair Cuttery in the future.
DT
dkimball tsri
Feb 13, 2026
5.0
I started going here for proper hair care when I had some problems that an ordinary trim wouldn't fix. Angel has provided great care and valuable advice on hair-care products, as well as being very supportive -- although I've made it quite a journey for her...
Strongly recommended!
WP
Wendy Poole
Feb 10, 2026
5.0
Had a wonderful experience. I feel bad not getting the young woman's name. She was young, blonde and I was in around 1215-1230. She did a wonderful job and didn't try to push anything on me which usually happens because I'm just a plain Jane, simple cut, no frills kinda gal. I don't need highlights, color, or beauty budget and she understood the assignment and was happy to work on my hair, even though I wasn't a big spender. I will find out who she was and ask for her next time!!
CR
Chelsea Rosier
Feb 4, 2026
1.0
I got my hair done and it was the worst experience. I showed them how I wanted it and its a disaster. I sat in the chair for 5 hours and my hair looks bad. They said come back the next day and they will try to fix it. I left there crying because of how bad they messed up my hair. I shouldn't had paid for it. Its very unprofessional.
Hair Cuttery is located at 135 Crooked Run Plaza, Front Royal, VA 22630.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service hair care including cuts, color, styling trends for women, men, and children, as well as professional hair care products.
What are the operating hours of Hair Cuttery at Crooked Run Plaza?
Hair Cuttery is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 8 PM, and Sunday from 9 AM to 6 PM.
Do I need an appointment to get a haircut at Hair Cuttery?
No appointment is required; Hair Cuttery welcomes both appointments and walk-ins.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair-accessible seating and restrooms and has free onsite parking.
Are children and LGBTQ+ customers welcomed at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is an LGBTQ+ safe space committed to inclusivity.
How can customers book appointments at Hair Cuttery?
Customers can book appointments via the Hair Cuttery website, the mobile app available on iOS and Android, or by calling the salon directly.
What nearby dining options can I visit before or after my appointment at Hair Cuttery?
You can enjoy meals at nearby restaurants such as Ledo Pizza, IHOP, TGI Fridays, Panda Express, and Vocelli Pizza, all within the Crooked Run Plaza area.
Which nearby stores could I visit for beauty or grooming products around Hair Cuttery?
Nearby beauty and grooming stores include Sally Beauty for hair supplies, Touché Nails & Spa for nail care, and GNC Live Well for vitamins and supplements.
What other conveniences are located near Hair Cuttery in Crooked Run Plaza?
Near Hair Cuttery, you will find convenient stores like 7-Eleven, pet services at Petco and Vetco Vaccination Clinic, and financial services like the CoinFlip Bitcoin ATM and Truist bank.
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