JCPenney Salon

Reviews

• MM

  Marylou Marotta

  Jun 13, 2024
  2.0
  Got my haircut yesterday by Casey@ the Fredericksburg location. My appt was supposed to be with Shanna who I was told "left early", even though she had a confirmed appt with me. Quite rude! Casey was nice enough but did not listen to a word I said. I told her I wanted layers and top long. I wound up with a short man haircut. Will it grow..yes.. but never again.
• CO

  Carmen Ortega

  Mar 5, 2020
  5.0
  Always great service and amazing costumer service, and excellent quality on their products, ask for Roxana Roman
• LC

  Laura Coral

  Dec 6, 2017
  1.0
  This was my hair after I went there. Before I had a long and pretty hair and wanted to have a new style but even though the hairdresser was nice all the time and tried to fix it, it was not well executed and I left the salon regretting I went there to get my hair cut.
• SK

  Sue Kofler

  Jul 17, 2016
  1.0
  I should have been alerted right from the get go! I called the salon prior to my appointment to check that all was running well and was told yes it was. Upon my arrival I saw the hairdresser outside having a smoke, nothing too unusual about that except that after I walk into the salon to announce myself several minutes passed then the hairdresser April, informed me that she was running an hour behind and that there was two people ahead of me. I traveled down from Alexandria for the appointment. I was there for a root touch up and a trim! I had a hair cut and color 7 weeks ago, I was very happy with it, I told her how I was enjoying the cut and the look. I can't believe what she has done to it she has ruined the cut entirely it is nothing like how it was. it looks as if it's been hacked. I am so upset! I only gave a star bc to post the review you need to. Steer clear of this place most unprofessional!
• RR

  R.

  Aug 25, 2015
  1.0
  Worthless hairdresser. Save your money and time. Go somewhere else.

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