Stylist Quality
Many customers praised specific stylists for their skills, patience, and ability to listen to client requests, with several mentioning positive experiences with Ashley, Jaida, and Sung.
Customer Service
While some reviews highlighted excellent customer service, others noted issues with staff attitude and responsiveness, particularly regarding appointment management and handling complaints.
Inconsistency
There were mixed reviews regarding the quality of haircuts, with some customers expressing dissatisfaction with their results, indicating a lack of consistency in service.
Atmosphere
The salon's atmosphere received varied feedback, with some customers enjoying a friendly environment while others described it as unwelcoming or lacking energy.
Punctuality
Several customers reported issues with appointment timing, including long waits and delays, suggesting a need for improved scheduling practices.