Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Stacey, Sharen, and Madisen for their skills and ability to understand client needs, resulting in positive experiences.
Customer Service
While some reviews highlighted excellent customer service, others noted unprofessional behavior and lack of attention from staff, leading to mixed experiences.
Appointment Issues
Several customers reported problems with appointment scheduling, including long wait times and appointments not being honored.
Mixed Results
Feedback varied significantly regarding haircut satisfaction, with some clients thrilled with their results while others expressed disappointment over not receiving the requested styles.
Atmosphere
The salon environment received positive remarks for being welcoming and friendly, although some customers noted issues with staff engagement.
TT
Taylor Thomas
Nov 14, 2025
5.0
I had my hair cut by Maria, and she did an absolutely amazing job. I got long layers and curtain bangs, and she executed them perfectly. She was incredibly kind, welcoming, and made the whole experience enjoyable!
ZC
Zoë Coleman
Nov 9, 2025
4.0
Lori was amazing took us last minute when another stylist said she'd do it but never even tried Lori took us and she was friendly funny engaging patient and did an amazing job loved the cut best hair cut I've ever gotten from haircuttery the last times I went it was horrible and my hair was always wrong but Lori did amazing and I'll definitely come back for her!
DD
Deby
Oct 23, 2025
1.0
Called to ensure they could do what I requested. Got their and they made about 13 excuses. Ive tried them before and will NEVER try again.
TB
Taylor Brown
Oct 16, 2025
5.0
I saw Stacey today and she did a wonderful job! I’ve been hesitant to go to another hair cuttery because the last time I went to one the person who did my hair didn’t know how to deal with my hair texture. However I was very happy with the services Stacey offered. She was kind and took great care of my hair. I’m interested in restoring my curl pattern and not only is she helping me style my hair but also take proper care of it. She offered me an oliplex treatment and products to help with maintenance as well. I plan to see her again in the upcoming weeks. She did a wonderful job and I am so happy I found her! Thank you Stacey!
MS
madeline Samuels
Oct 15, 2025
5.0
Initially I started out with Dominique who was great. During my 2nd scheduled appointment, we were talking about roller set and she recommended her peer, Stacey who happens to be from New York and is Dominican. Mind you - at the age of 14 I began to get my hair professionally done by Dominicans and always had a great experience. My hair is naturally curly however if the stylist knows what he/she is doing, then my hair can be bone starlight without a flat iron. I Never used flat iron just rollers and then a blow out while residing in NYC. I scheduled an appointment with Stacey. She was friendly, professional and courteous. Stacey was thoughtful and would constantly check in with me to ensure that I was comfortable. Now I schedule my hair appointments with Stacey. Therefore if you’re in the area, go as a walk-in or schedule an appointment with Stacey. You won’t be disappointed. Don’t get me wrong Dominque is good. However I prefer Stacey.