Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, attentiveness, and ability to deliver desired results, particularly highlighting Grace, Jessica, and Madisen.
Customer Service
The staff is generally described as friendly and accommodating, with several reviews noting positive interactions and a welcoming atmosphere.
Inconsistent Results
There are multiple reports of dissatisfaction with haircuts, including uneven cuts and failure to follow customer requests, leading to frustration among some clients.
Wait Times
Several customers expressed concerns about long wait times, particularly for appointments, which affected their overall experience.
Children's Haircuts
Feedback on children's haircuts was mixed, with some parents expressing disappointment in the quality and execution of the cuts.
DF
Debra Fair
3 days ago
5.0
I am very happy with my haircut today. Charlene is very talented, professional and communicates well with how she is cutting your hair. She is one of a few hairstylists who knows how to cut hair with a razor. I love my cut and will be back.
MM
mrichardwilson
4 days ago
5.0
Excellent!
MS
Matthew Smoot
Feb 8, 2026
5.0
SARAH C was AMAZING!!! she will definitely be my go-to. she was very friendly and understanding of exactly what i wanted. she took very good care of my hair. highly recommend
AK
Allie Kinsella
Jan 29, 2026
5.0
My stylist was Grace and she did great! Just got a basic trim and style and it looked perfect, would definitely recommend her😁
AS
Alissa Sly
Jan 18, 2026
1.0
Went in as a walk in with my husband was told it would be an hour. We were ok with this and came back 45 minutes later. Around our appointment time Erin who I assume was suppose to cut my hair said she was running behind and I said that was on but noticed my husband's cut wasn't scheduled and asked about it and was told they were scheduled together with a longer appointment time which is odd but I fine. Then 10 minutes later with her client waiting in the chair after they had been waiting at the sink Erin came out to color her clients hair which meant she was an hour plus behind not a little behind. When l asked about it she told me that she tried to call and when I didn't answer she took the color even though she knew I'd be in in less than 30 minutes with two cut. This is awful salon and time management and it turned out she is the manager so she should know better!