Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers had mixed experiences with service quality, with some praising specific stylists while others reported poor haircuts and unprofessional behavior.
Pricing Issues
Several customers expressed frustration with unexpected price increases and upselling tactics, leading to dissatisfaction with the overall value.
Stylist Competence
While some stylists received high praise for their skills, others were criticized for not following instructions or providing unsatisfactory results.
Customer Experience
There were numerous complaints about customer service, including long wait times, unprofessional interactions, and issues with appointment management.
SR
Sarah Rojas
Jan 5, 2026
5.0
Toor, was welcoming and quick in hair cut.
CH
Charlene Harkin
Jan 3, 2026
5.0
It's always a pleasure to see Youngja. We talk about my hair and when I say cut a "little bit" that's just what she does. Shampooing my hair is a treat all on its own.
JM
Jean Miller
Dec 30, 2025
5.0
Karen was great. I love the Senior Citizen discount!
KV
Katie Vereshchaka
Dec 21, 2025
3.0
**DEAR MANAGER: You're going to lose me on the upselling. It makes me uncomfortable and I'm going to tell the stylist to STOP every time. I suggest that you tell a stylist to NOT BOTHER certain clients (me) with upselling.**
STYLIST REVIEW BASED ON HER SKILLS: ⭐⭐⭐⭐⭐ Five stars for Tran. Tran gives THE BEST perms ever. I used to come to her in the '90s when I was doing more perms. And now, I wanted another one and I'm so impressed. I was hesitant to perm the great haircut she gave me just a few weeks ago. I've been letting my hair grow out for a year and a half. Tran has given me two excellent haircuts in the past 6 months. I would never go to Hair Cuttery otherwise, because I've had many bad experiences over the many years. But I'll go to Tran.
And I am kindly asking the manager to tell your stylists to know when a client is bothered by the upsell, and do not try to sell to that client. You're hurting your stylists. I would much prefer to give any additional monies as gratuity to my stylist.
THANK YOU, TRAN. MY PERM IS PERFECT. 🎄
NA
Nasrin Azizi
Dec 19, 2025
5.0
Toor is the best hairstylist. Always I come to her. She is very nice a professional. I recommend her 100%.
What services does Hair Cuttery in Falls Church offer?
Hair Cuttery offers full-service hair salon services including cuts, color, blow-out and styling trends for women, men, and children.
Where is Hair Cuttery located in Falls Church, VA?
Hair Cuttery is located at 3507 S Jefferson St, Falls Church, VA 22041.
What are the Hair Cuttery salon hours in Falls Church?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery Falls Church?
You can schedule an appointment through their website, the Hair Cuttery app, or by calling the salon.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery welcomes both walk-ins and appointments.
What payment methods are accepted at Hair Cuttery Falls Church?
They accept American Express, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Hair Cuttery in Falls Church accessible for people with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms for your convenience.
Are there any parking facilities available at Hair Cuttery Falls Church?
Yes, Hair Cuttery offers free onsite parking for customers.
What places are near Hair Cuttery where I can grab a meal before or after my appointment?
Nearby eateries include Bamboo Buffet for Chinese food, Wingstop for chicken wings, Dairy Queen for fast food and ice cream, Subway for sandwiches, and Hangry Joe's Hot Chicken & Wings.
Are there nearby shops or facilities useful to visitors of Hair Cuttery?
Yes, nearby you can find Advance Auto Parts, Dollar Tree for budget shopping, Nail Tek salon, CVS Pharmacy, and the UPS Access Point shipping center.