Rowan Fairfax Corner

Reviews

• JM

  Jackie Murphy

  6 days ago
  5.0
  Excellent, thorough, and thoughtful customer service! I came in to purchase sports earrings and ask questions about my daughters’ new piercings (that were done at a completely different place), and the associate was incredibly helpful and made sure I had all of my questions answered. She even demonstrated how to remove starter earrings and let me practice on a sample earring, so now I will know how to help my daughters.
• KM

  katie munoz

  Apr 7, 2026
  5.0
  I got a nose piercing here today! Michelle was super sweet and helped me get checked in for the appointment was super knowledgeable and Ashely did a great job giving me my piercing. Both are super sweet and helpful. Ive met several of there employees at my work next door and they are all super sweet. Cant wait to come back for the other nostril stud.
• AB

  Anu B

  Apr 4, 2026
  5.0
  I got my second lobe needle piercing done here with Yani! The young lady who checked me in was knowledgeable and kind, and helped me pick out the right earrings for my piercing — I went with cubic zirconia 14kt gold, and was told they wouldn’t tarnish. As someone who only wears pure gold, I was truly pleased with the quality! Yani was so patient and thorough — she took her time to ensure the process was seamless (and it was)! She carefully pinpointed the placement and explained why she recommended positioning my second piercing with enough space from the first, since I mentioned I occasionally wear large, heavy earrings for events. She walked me through every step and made sure I was comfortable throughout. Rowan exceeded my expectations — from their transparent pricing to the quality of their tools and sanitation standards. I also loved how warmly Yani and the other nurse treated patients of all ages, taking the time to explain everything so everyone felt at ease. Highly recommend getting your ears pierced here!
• FF

  Fk

  Mar 29, 2026
  1.0
  I had a really disappointing experience with Rowan Piercing. I made an appointment one day in advance and had also called about a week prior to make sure they were doing nose piercings trial. I even called again the day before to confirm, and everything was confirmed. I drove 30 minutes to my appointment, only to be told when I arrived that the piercer had already left. What made it worse was that I was given conflicting explanations—first that they left early because it wasn’t busy, then that it was due to a family emergency. I understand that emergencies happen, but the lack of communication and inconsistency was frustrating, especially since I had a confirmed appointment. A quick call or message would have saved me the trip. Overall, this felt unprofessional and poorly managed. I hope they improve their scheduling and communication so other customers don’t have the same experience.
• SS

  Shanel

  Mar 28, 2026
  4.0
  I’m glad I found out about this place. As a person working in healthcare, I wanted to go to a place for my first piercing that would pay attention to hygiene and professionalism. Faith, RN was great for my piercing and my downsize. She answered all my questions and eased my concerns. Pricing is higher than expected even though I thoroughly checked the website before going. Just pay attention that most of the prices are for one piercing. Overall, it was a good experience in a very clean and bright space.

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