SEPHORA

3.4
248 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. From Route 50, enter mall and drive towards main entrance 2. Look for 15-minute designated parking in lot in front of The Cheesecake Factory 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
11828 FAIR OAKS MALL, FAIRFAX, VA
22033, United States

Hours

Reviews

3.4
248 reviews
5 stars
111
4 stars
35
3 stars
14
2 stars
13
1 star
75
  • SZ
    Shara Zangana
    Jan 3, 2026
    5.0
    Samia at Sephora is amazing! She’s very professional and skilled, and she always does my makeup exactly the way I like. Highly recommend her for a flawless and personalized experience.
  • PP
    Pickle
    Dec 27, 2025
    5.0
    One of my favorite stores
  • EN
    Eduardo Núñez
    Nov 14, 2025
    1.0
    My mother was there today and spend 200$ and have the worst service even the manager horrible experience
  • NA
    NailGoddess Atl
    Oct 23, 2025
    1.0
    They do not help you here or want to. I counted at least 6-8 associates in the store, and not ONE associate asked me did I need help etc… this isn’t the first time having this experience here either. The first time I pet an associate know, you would think they would get better at training. But when I’m leaving want to tell me have a good day!?? I wanted to get color matched, but an associate walked past me TWICE and other associates are by the makeup area talking. Other associates are not doing anything, but I see they help another lady willingly. They don’t want certain people inside or want to help you unless you look like you’re stealing. DO BETTER
  • KL
    Kimberly Lawrence
    Oct 4, 2025
    1.0
    This is hands down the worst Sephora I’ve been to in all my life. The customer service is simply horrific. My daughter and I came in for 2 products. We clearly looked like we needed help. There was a representative behind us going out of her way to avoid us. I finally sought found someone who passed us to Shaima. This woman clearly had zero desire to assist me and she made it plainly obvious. I wanted a color match and asked if she would use the phone. She said they don’t use that and she’s do the color match. I already knew based on her attitude it was going to be wrong. Despite me telling her I’d used the product before she still proceeded to over explain how the product worked. She then argued with me about using the product before bc my account didn’t show I’d made a purchase previously. Her behavior was disrespectful and we walked out. I’m far too old to be arguing with workers on what I have and have not purchased. My daughter apologized to me as we walked out, both of us completely baffled. This store will NEVER see a dime from me. I’ll travel back to my home state of NY to obtain proper respectful service from people that want to be helpful. Shaima needs to be disciplined.

Frequently Asked Questions About SEPHORA

What are the regular operating hours for Sephora at Fair Oaks Mall?

Sephora is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Sephora offer in-store pickup and same-day delivery services?

Yes, Sephora offers both in-store pickup and same-day delivery options to make your shopping convenient.