Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills and professionalism, with several recommending them by name.
Customer Service
Overall, customers reported positive experiences with friendly and attentive staff, although some noted issues with communication and service speed.
Pricing Concerns
Several reviews highlighted confusion and dissatisfaction regarding pricing, including unexpected charges and lack of transparency.
Mixed Experiences
While many customers had great experiences, some reported inconsistent results and dissatisfaction with their haircuts, indicating variability in service quality.
TG
Tina Gibson
3 days ago
5.0
I love this place! Helena gives me a great cut every time. Everyone here is talented and friendly. And it’s next to Trader Joe’s!
SD
S D
5 days ago
5.0
LORENA . This is my 3rd time visiting her. LORENA is a good listener, kind and professional. LORENA. My cut always looks great, even after I am home to style myself as well. Thank you.
SM
Susan Markham
6 days ago
1.0
MY HAIR WAS BUTCHERED.
I had an appointment for a keratin treatment and cut.
She took me to the bo, did a wash and a “treatment”. Then back to her station and asked me if I wanted my hair dried.
I was confused because my hair was not straight and this was supposed to be a nearly 3 hr long appointment. I asked about the treatment and said my hair is not straight and it is wet- and she said she did the treatment. I said again that my hair is not straight and is really short.
After back and forth she said she can’t do straightening treatments- which is what my appointment was for. She started asking other stylists if they had time and through that we found out I was not suppose to be with her at all! I was supposed to be with Lili- who had been waiting on me. Lili couldn’t fix this. She could do the treatment but couldn’t fix this awful cut. I was crying in the salon. I do not want to be seen in public, I don’t want to feel this way. This stylist- who I wish I could remember her name (she and everyone in there Sunday know who it is) has financially and emotionally put me in an awful position.
My haircut is AWFUL. It’s embarrassing. And It cannot be fixed without just going shorter and shorter. this awful haircut isn’t even- my hair was butchered. The only way to make this bearable is extensions while it grows out. An over $1k expense I have never thought of or planned for. I cannot keep my hair behind my hairs- I can’t keep it pinned back for work. I’ve cancelled our family photos, I’m supposed to be in a wedding. THIS IS EMBARRASSING.
I’ve had bad cuts before- but I’ve never been embarrassed to be seen in public or cried over hair.
Day 3- and I’m still feeling the same as when I left.
First photo was inspiration photo.
I can wash my hair tomorrow, and I’m hopeful the treatment worked well- but the cut- ABSOLUTELY THE WORST IVE EVER HAD.
I’ve called and talked to the manager- no help. Have a call in to someone higher- still no call back.
NA
Natalie Arnold
Jan 2, 2026
5.0
Went for a haircut and took my two daughters 9& 6. Mathilda, Liliy (pronounced LeeLee) and Lorena took care of us. Very nice and sweet ladies. Very happy with their work. Go see them and then hit up Trader Joe’s when you’re done lol
MB
MaryAnn Budahl
Dec 30, 2025
5.0
I did not have an appointment, but fortunately a stylist with 20 years experience was available. She did a fantastic job cutting my hair in the style I described and she was exceedingly pleasant and efficient. A lucky day for me!
Hair Cuttery provides full-service hair salon treatments including cut, color, blow-out, and styling for women, men, and children, with both appointments and walk-ins welcomed.
Where is the Hair Cuttery salon located in Fairfax, VA?
Hair Cuttery is located at 9468 Main St, Fairfax, VA 22031, USA.
What are the operating hours of Hair Cuttery in Fairfax?
Hair Cuttery is open Monday through Friday from 9 AM to 9 PM, Saturdays from 8 AM to 7 PM, and Sundays from 9 AM to 7 PM.
Can I book Hair Cuttery appointments online or via an app?
Yes, you can book appointments online at www.haircuttery.com or use the Hair Cuttery app available on iOS and Android for seamless scheduling and exclusive offers.
What payment methods are accepted at Hair Cuttery Fairfax?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa credit cards.
Does Hair Cuttery Fairfax accommodate walk-ins and appointments?
Yes, Hair Cuttery welcomes both walk-in clients and appointments.
Is Hair Cuttery Fairfax accessible for individuals with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms, and maintains high safety standards for all guests.
Are children and LGBTQ+ individuals welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is a transgender safe space that embraces LGBTQ+ clients.
What nearby places can I visit before or after my appointment at Hair Cuttery in Fairfax?
Nearby places include Crystal Nails for nail and skin care, &pizza for Italian-style fast food, and Trader Joe's, a grocery and liquor store, all located close to Hair Cuttery in Pickett Shopping Center.
How can I easily find Hair Cuttery Fairfax using public transit or nearby landmarks?
Hair Cuttery is located in Pickett Shopping Center, near landmarks like Trader Joe's and Crystal Nails, making it easy to find. You can also refer to their website for directions and Uber trip branding to assist your arrival.