Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills and professionalism, with several recommending them by name.
Mixed Experiences
Some customers reported inconsistent experiences, with a few receiving excellent haircuts while others experienced poor service or unsatisfactory results.
Customer Service
Feedback highlighted issues with customer service, including miscommunication about pricing and appointment management.
Cleanliness and Environment
The salon was generally described as clean and welcoming, contributing positively to the overall experience.
Emotional Impact
A few reviews expressed significant emotional distress due to unsatisfactory haircuts, indicating the importance of stylist-client communication.
TM
Theone Moore
3 days ago
1.0
If you do not understand instructions do nothing until you do understand. The back of my head will take 2 months to repair. I will go back to cutting my own hair. Never again will I enter your shop
CC
Corina C
5 days ago
1.0
The worst hair cut i have gotten in years. Very sloppy done. She went through my hair twice with the scissors and that was it. After the haircut i still had all my damaged ends left, and can’t arrange my hair since. Will have to go get another haircut soon, cos my hair looks bad.
$50 spent on nothing. Very disappointing.
RD
Rosarii Dowd
5 days ago
5.0
Hair Cuttery with Stylist Lucy is THE best. I’ve been to many high end salons in NewYork and Other places. This lady gave me a great cut mid to long length hair. Blowout was exactly what I wanted. Lucy is the lady with the feel for your hair and what you want
DL
David Lee
6 days ago
4.0
The two haircuts I had at this particular Hair Cuttery had been pleasant. My cuts were done by the same stylist Gaby and she was very professional and knew her craft well. My only dissatisfaction was due to me not being specific enough about what I wanted done, which I ended up with a haircut that was a bit different than my usual cut. Though that was to be expected with trying out the new hair stylist, especially after I went to same one for over 20 years.
DD
Dan
Feb 16, 2026
2.0
I chose to book here after seeing several positive reviews online, which makes this experience even more disappointing.
Before the haircut started, I showed her a clear reference photo and explicitly confirmed that I wanted a medium-to-long length. She only glanced at the picture briefly and quickly agreed, which already made me unsure whether she truly understood what I was asking for.
During the hair wash, she asked whether I wanted to add a treatment. I declined. After that, she seemed distracted and kept looking around the salon at other people and different areas instead of focusing on washing and cutting my hair. It felt like her attention was not fully on the service she was providing.
Before cutting the curtain bangs, she asked again and I showed her the same photo a second time. Despite this, she did not even part my hair down the center or check for symmetry between the left and right sides — which are very basic and fundamental steps in any haircut. That was concerning.
I understand that blow-drying was not included in the service I selected. However, I left the salon covered in loose hair with absolutely no cleanup. When I got home, I had to change my clothes. After blow-drying my hair myself, I discovered that the conditioner had not been rinsed out properly. On top of that, the length has no proper blending or transition — it looks uneven and layered in harsh “steps” rather than smooth layers.
Although she was polite during the appointment, the final result is completely different from what I requested — both in style and in length. I’m extremely disappointed with the overall quality, professionalism, and attention to detail.
Hair Cuttery provides full-service hair salon treatments including cut, color, blow-out, and styling for women, men, and children, with both appointments and walk-ins welcomed.
Where is the Hair Cuttery salon located in Fairfax, VA?
Hair Cuttery is located at 9468 Main St, Fairfax, VA 22031, USA.
What are the operating hours of Hair Cuttery in Fairfax?
Hair Cuttery is open Monday through Friday from 9 AM to 9 PM, Saturdays from 8 AM to 7 PM, and Sundays from 9 AM to 7 PM.
Can I book Hair Cuttery appointments online or via an app?
Yes, you can book appointments online at www.haircuttery.com or use the Hair Cuttery app available on iOS and Android for seamless scheduling and exclusive offers.
What payment methods are accepted at Hair Cuttery Fairfax?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa credit cards.
Does Hair Cuttery Fairfax accommodate walk-ins and appointments?
Yes, Hair Cuttery welcomes both walk-in clients and appointments.
Is Hair Cuttery Fairfax accessible for individuals with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms, and maintains high safety standards for all guests.
Are children and LGBTQ+ individuals welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is a transgender safe space that embraces LGBTQ+ clients.
What nearby places can I visit before or after my appointment at Hair Cuttery in Fairfax?
Nearby places include Crystal Nails for nail and skin care, &pizza for Italian-style fast food, and Trader Joe's, a grocery and liquor store, all located close to Hair Cuttery in Pickett Shopping Center.
How can I easily find Hair Cuttery Fairfax using public transit or nearby landmarks?
Hair Cuttery is located in Pickett Shopping Center, near landmarks like Trader Joe's and Crystal Nails, making it easy to find. You can also refer to their website for directions and Uber trip branding to assist your arrival.
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