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A Hair Cuttery stylist is giving a guest a free consultation.
Brand Certified

Hair Cuttery

4.6
(1276 reviews)

Business Details

4218 Fortuna Center Plaza, Dumfries, VA
22025, United States
(703) 580-6484

About

Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
4218 Fortuna Center Plaza, Dumfries, VA
22025, United States

Hours

Reviews

4.6
1,276 reviews
5 stars
1,070
4 stars
56
3 stars
25
2 stars
25
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the stylists for their attentiveness and skill, particularly highlighting individuals like Kim, Mede, and Nuzhat for their excellent service.

Inconsistency

Several reviews noted significant inconsistencies in haircut quality, with some customers leaving dissatisfied due to uneven cuts or not receiving the styles they requested.

Pricing Issues

Multiple customers expressed frustration over misleading pricing and unexpected charges, leading to dissatisfaction with the overall value of services.

Customer Experience

While many enjoyed friendly and welcoming staff, there were complaints about poor customer service, including rude interactions and scheduling issues.
  • NH
    Nazanin HSZ
    3 days ago
    5.0
    I've been going to Kim for over two years, and I couldn't be happier. She consistently listens to what I want, gives thoughtful advice, and somehow my hair always turns out even better than I imagined. She's professional, talented, and truly cares about her clients. I trust her completely with my hair - and that says everything!
  • TJ
    Tori J
    3 days ago
    3.0
    The stylist who trimmed my hair did a good job, but the receptionist at the desk had very little professionalism by not informing me that the stylist was in the back and running behind. I was the only customer there and when I asked her about the stylist running behind since it was 15 minutes past my scheduled time she responded with a short and rude “yes” with no explanation. After payment the stylist did not saying anything friendly like have a nice day just handed me the receipt . They need to learn how to talk to customers with professionalism and curiosity.
  • SP
    Sarah Potts
    Feb 13, 2026
    5.0
    Horty is wonderful! Great cut. She takes the time to get it right.
  • SD
    Sheila Baynham (Dotsud)
    Feb 7, 2026
    5.0
    The young lady that did my hair did a really good Job of trimming my ends.What I do find concerning is that at any time as an African-American woman I go into a Hair Cuttery those who are not African-American tend to stare, but it makes me wonder where all the African-American stylists in each and every Hair Cuttery?
  • SN
    ShaNita Nolan
    Jan 30, 2026
    1.0
    My gray was not fully covered and I was charged for conditioning and I did not request it nor was I told it was being applied and was being charged. The stylist who colored my hair in December fully colored my hair and the grays and it lasted. Today is one week since I got my hair done.

Brand Certified Facts from Hair Cuttery

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Certified February 22, 2026Yext Knowledge Graph
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