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Great Clips

4.0
(266 reviews)

Business Details

12621 Route 1, Chester, VA
23831, United States
(804) 768-8882
https://salons.greatclips.com/us/va/chester/12621-route-1

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Chester, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12621 Route 1 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chester, VA!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • RestroomAvailable
  • Kid friendlyAvailable

Location

Great Clips
12621 Route 1, Chester, VA
23831, United States

Hours

Reviews

4.0
266 reviews
5 stars
152
4 stars
41
3 stars
23
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Haircut Quality

Customers reported inconsistent haircut quality, with several expressing dissatisfaction over poorly executed styles and uneven cuts.

Customer Service

Mixed reviews on customer service; while some praised friendly and professional staff, others reported rudeness and unprofessional behavior.

Wait Times

Several customers experienced long wait times, even with online check-in, leading to frustration.

Overall Experience

While some customers had positive experiences and appreciated the service, many expressed disappointment and vowed not to return.
  • AB
    Ashley Burton
    Feb 17, 2026
    1.0
    I'm not going to embarrass my son by putting his hair cut picture up. But holy crap did this location absolutely TANK. How the stylist could send him out the way she did is absolutely insane to me. I told her to do 3 on the sides and scissor cut it down alot as his hair was super long. She barely took anything off. (Partially cause she listened to my son who isn't good at explaining what he likes.) I mentioned that it looked horrible, he shrugged and said eh its decent. But since he's had more time to actually look at it, he's found so many flaws, and is so embarrassed. It looks like your typical bowl cut, but with everything jacked up. He has not had many good experiences with any Great Clips, but this one absolutely took the cake for worlds worst hair cuts. Neckline uneven, around ears look bad, botched layers. 10/10 would not recommend this location, or any Great Clips for that matter. 🫣 **Also an after thought. It wasnt just my son's stylist. There was another gentleman that walked out and his back of his hair was a MESS. They butchered his cut as well. Poor guys stuff was rough.**
  • HS
    Hans Smit
    Jan 12, 2026
    1.0
    I felt like my haircut was rushed. Idk why because I was the only customer there with other employees sitting around. She proceeded to cough the entire time while spraying lysol into the air. I didnt notice in the store how messed up my hair was because she used about half a can of hairspray and combed it to the side. Had to have my wife fix it before returning to work. I will never be returning to any great clips ever again. Do better Connie.
  • DB
    Diane Bicek
    Dec 9, 2025
    5.0
    We had to go to a different salon bc ours was closed. The stylist that did my hair was very professional and she did exactly as I asked . Very pleased with my haircut
  • NT
    Nick Tea
    Dec 6, 2025
    5.0
    Service was good , no wait , and they accommodated me when they didn't have to
  • RH
    Rick Hutchinson
    Dec 5, 2025
    5.0
    Always a good cut and good conversation. Love this place!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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