Business Details
About
Hair SalonBeauty Salon
Great Clips in Chester, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12621 Route 1 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chester, VA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
260 reviews
5 stars
148
4 stars
41
3 stars
23
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
There are mixed reviews regarding the quality of haircuts, with several customers expressing dissatisfaction due to poor execution and lack of attention to detail.
Customer Service
Customer service experiences vary widely; some customers report friendly and professional staff, while others describe rude and unprofessional behavior.
Wait Times
Customers frequently mention long wait times, with some expressing frustration over delays and inefficient service.
Cleanliness and Environment
The salon is generally noted for being clean and welcoming, contributing positively to some customers' experiences.
Value for Money
While some customers appreciate the reasonable prices, others feel that the quality of service does not justify the cost.
- JAJeski AdamsOct 17, 20251.0I came in and showed them two reference photos of myself, on top of explaining that I wanted my curtain bangs to frame the curve of my cheek coming to a point closer to my jawline below my chin... The first stylist did the exact OPPOSITE and just immediately failed, so they sent me over to a second stylist to fix it. Only this one just cuts the backwards bangs straight across my upper cheek on either side of my face to leave me looking like I have some overgrown mullet. I have tried parting my hair to different sides, pulling it back, and even pinning it back, and nothing has helped improve this horrible thing that they have done to me. If you value your hair at all then please STAY AWAY.
- BWBella WynneOct 6, 20255.0Had my hair cut this morning and it turned out great, as usual. I have been using Great Clips for years and I've had no complaints. I especially like that they occasionally send out coupons. I can not remember the name of the lady who did mine today but she was very nice and listened to exactly what I wanted.
- MFMartha FreismuthSep 18, 20255.0Good service, got right in and excellent cut
- TATheresa AAug 4, 20252.0Took my niece here and the first 2 times were great! This time, however, not so much! I've never seen such a botched cut in my life! She was supposed to have curtain bangs and layers in the rest. She ended up witb bangs cut straight across (which were crooked as a dogs hind leg) and the layers were AWFUL! I had to taker her to another salon the next day and to fix it, they had to cut 2 inches off the length! Needless to say, my niece was devastated, but luckily her hair grows super fast! I don't think I'll go back to great clips again anytime soon.
- JBJamia BunchJul 28, 20255.0Always a superior experience. Staff welcoming and professional, and the shop is always clean.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Bermuda Square offer?
Great Clips Bermuda Square provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and styling. Some salons may offer perm services. Walk-ins are welcome, and no appointment is necessary.
How can I save time when visiting Great Clips Bermuda Square?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist and see estimated wait times. ReadyNext text alerts notify you when your wait is about 15 minutes, letting you arrive just in time.
Does Great Clips Bermuda Square accept appointments?
No, Great Clips is a walk-in salon. However, you can check in online to save your spot on the waitlist and minimize wait time.
What are the operating hours of Great Clips Bermuda Square?
Great Clips Bermuda Square is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods does Great Clips Bermuda Square accept?
Great Clips Bermuda Square accepts Mastercard and Visa credit cards for payment.
Can I request a specific stylist at Great Clips Bermuda Square?
You cannot request a specific stylist through Online Check-In. However, you may request a stylist when you arrive at the salon. Using Clip Notes, any stylist can provide a consistent, personalized haircut.
Are there any nearby dining options close to Great Clips Bermuda Square?
Yes, after your haircut you can visit nearby restaurants like Raising Cane's Chicken Fingers, Little Caesars Pizza, Subway, Chipotle Mexican Grill, and Top's China Restaurant—all within convenient distance.
What nearby stores can I visit for shopping around Great Clips Bermuda Square?
You can shop at nearby stores such as Hobby Lobby (arts and crafts), Burlington (clothing and department store), and Mattress Firm (furniture store) located near the salon.
Are there pet services close to Great Clips Bermuda Square?
Yes, nearby you will find Petco for pet supplies and grooming services and the Vetco Vaccination Clinic for your pet’s vaccination and veterinary needs.
Where can I find financial or banking services near Great Clips Bermuda Square?
Nearby financial services include H&R Block for tax and financial assistance, SunTrust Bank and its ATM for banking, and OneMain Financial offering check cashing and payday loans.