Great Clips

4.0
262 reviews

About

Hair SalonBeauty Salon
Great Clips in Chester, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12621 Route 1 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chester, VA!

Details

  • Requires appointmentNot available

Location

Great Clips
12621 Route 1, Chester, VA
23831, United States

Hours

Reviews

4.0
262 reviews
5 stars
150
4 stars
41
3 stars
23
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with haircuts vary significantly, with some praising the quality and others reporting poor results and unprofessional behavior from staff.

Staff Attitude

While many customers appreciated friendly and professional staff, there were notable complaints about rudeness and lack of attentiveness from certain stylists.

Wait Times

Several reviews highlighted long wait times, particularly when the salon was understaffed, leading to frustration among customers.

Consistency

The quality of haircuts appears inconsistent, with some customers receiving excellent results while others left dissatisfied, indicating a need for better training.
  • NT
    Nick Tea
    1 day ago
    5.0
    Service was good , no wait , and they accommodated me when they didn't have to
  • RH
    Rick Hutchinson
    2 days ago
    5.0
    Always a good cut and good conversation. Love this place!
  • JA
    Jeski Adams
    Oct 17, 2025
    1.0
    I came in and showed them two reference photos of myself, on top of explaining that I wanted my curtain bangs to frame the curve of my cheek coming to a point closer to my jawline below my chin... The first stylist did the exact OPPOSITE and just immediately failed, so they sent me over to a second stylist to fix it. Only this one just cuts the backwards bangs straight across my upper cheek on either side of my face to leave me looking like I have some overgrown mullet. I have tried parting my hair to different sides, pulling it back, and even pinning it back, and nothing has helped improve this horrible thing that they have done to me. If you value your hair at all then please STAY AWAY.
  • BW
    Bella Wynne
    Oct 6, 2025
    5.0
    Had my hair cut this morning and it turned out great, as usual. I have been using Great Clips for years and I've had no complaints. I especially like that they occasionally send out coupons. I can not remember the name of the lady who did mine today but she was very nice and listened to exactly what I wanted.
  • MF
    Martha Freismuth
    Sep 18, 2025
    5.0
    Good service, got right in and excellent cut

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.