Hair Cuttery

4.7
1431 reviews
A Hair Cuttery stylist is giving a guest a free consultation.

About

Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
153 Community St, Charlottesville, VA
22911, United States

Hours

Reviews

4.5
350 reviews
5 stars
281
4 stars
25
3 stars
9
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from stylists, particularly highlighting individuals like Courtney, Kristana, and Sheronda.

Stylist Skill

Numerous reviews commend the skill and expertise of the stylists, with specific mentions of excellent haircuts and color jobs.

Negative Experiences

A few customers reported poor experiences related to pricing transparency and dissatisfaction with service quality, particularly regarding a specific incident involving overcharging.

Atmosphere

The salon is frequently described as clean, welcoming, and enjoyable, contributing to a positive overall experience for customers.

Repeat Customers

Many reviewers expressed loyalty to specific stylists and the salon, indicating a strong customer retention and satisfaction.
  • SK
    Shaista Khujesta
    Nov 2, 2025
    5.0
    I love this location! Everyone is friendly and skilled at their craft. Kokab did an amazing job and has earned a customer for life!
  • CM
    C. V. Morgan
    Oct 25, 2025
    5.0
    Lupita was kind, she listened to me and did an amazing job. Give her a raise. :)
  • SS
    Sara
    Oct 21, 2025
    5.0
    I highly recommend Kokab for her amazing job!
  • DS
    Dana Sensi
    Sep 13, 2025
    1.0
    If I could give” 0 stars” for customer service I would!!! I just called to get an idea of the price for a partial highlight—not an exact price, but a range of what to expect! I was asked for my last name and phone number. I politely explained that I am not a customer there and don’t give out my personal info, I just wanted an “idea “ of what I would be charged for a partial highlight. I explained that I was not sure if I would be coming there or to another salon—it depended on the price range. Needless to say, the girl advised that they would not be letting me know the price range for that service is and terminated the call. Not appropriate. You cannot give me a range of price for the service because you are shady. I know this first hand. Will be posting follow up information once I speak to the manager—because I was advised that there was not manager there today (Saturday) that I could speak to. My daughter was there yesterday and ONLY had these 2 highlights done—no hair cut, nothing else and was very upset that these were not toned properly. She was charge $106!!!! The girl had the gall to ask for a tip on top of that—knowing my daughter was upset. My daughter wanted to avoid all confrontation —even when the hairdresser curled these 2 pieces with a curling iron and insisted on taking her picture—even after my daughter advised she did not want her photo taken!!! Unacceptable!!! This will be going up to corporate since you cannot provide a manager to speak with!!! Save your money!! Their website states that up to 10 foils for the face framing highlight starts at $74. My daughter had 2 foils and was charged $106. With no tip. How does that math work??? Shady and taking advantage of a young person! Not okay!!!! Let me also add that my daughter Did not want her hairstyle she never does. She leaves with it wet because they don’t style it the way she wants. The stylist said that she “had to” dry her hair and take a picture…. Talking about taking advantage of my daughter’s kindness… My daughter is guilty of not standing up for herself because she is non-confrontational, but the style is took full advantage of this situation and also padded my daughter’s bill. Since I could not get anywhere with at the salon level because I was told there’s no manager that I could speak to today, I have reached out on the corporate level and I’m waiting for from the district manager to start this process… Poor customer service, poor processing, and taking advantage of a young person that is trying to avoid confrontation— Then over, charging her for the service and having the gall to ask for a tip in addition for that which my daughter did refuse to tip faithfully!!! Now she’s having to spend more money to go elsewhere to have this bad highlight corrected thank God it was only too high, or it would be awful!!! You can see in the photos, the quality of the 2 highlights!!! Shame on you hair, Cuttery
  • AW
    Alisa Wildman
    Jul 14, 2025
    5.0
    Always friendly, fast and highly skilled services from Kristana. My hair feels and looks great thanks to the great products used, recommendations and skills of the stylist.

Frequently Asked Questions About Hair Cuttery

What services does Hair Cuttery in Charlottesville offer?

Hair Cuttery provides full-service hair salon services including cuts, color, blow-outs, and styling for women, men, and children.

Where is Hair Cuttery located in Charlottesville, VA?

Hair Cuttery is located at 153 Community St, Charlottesville, VA 22911.