Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skill and attentiveness of various stylists, particularly Kokab, Courtney, and Kristana, highlighting their ability to deliver desired results.
Customer Service
While most reviews noted friendly and accommodating staff, there were significant complaints about poor customer service experiences, particularly regarding pricing inquiries and handling of dissatisfied customers.
Cleanliness and Atmosphere
The salon was frequently described as clean and welcoming, contributing to a positive overall experience for customers.
Mixed Experiences
Some customers reported inconsistent experiences, with a few expressing dissatisfaction with specific haircuts or services, indicating variability in service quality.
IR
irene reilly
1 day ago
5.0
Everyone always make you feel so welcome! And my “hair beautician” always does such a great job and makes me feel 5 years younger by the time I leave. 👍
CB
Catherine Briscoe
2 days ago
5.0
Alaina is fabulous. A nice experience. She listened to my wants and my hair & brows look wonderful.
KM
kendall mullins
Feb 20, 2026
5.0
Kathy is AMAZING. She listened to all of my needs and I’ve never been more in love with my hair. My new go to stylist 🙂
SS
Shawnice Strother
Feb 16, 2026
5.0
Kristana was wonderful! I brought my daughter in for a Cibu conditioning treatment and blowout at the last minute and she over delivered! My daughter’s hair looks so healthy and we had a pleasant experience. Will definitely come back to see her :)
JB
Joyce Browne
Feb 7, 2026
1.0
My daughter wanted to donate her hair, so we went to Hair Cuttery in hollymead town center. After cut off 10 inches length ponytail, I told the stylist that I didn’t want to cut her hair too short, I wanted it to be shoulder length, but the stylist cut another 3 inches and made it to a short bob! Never go to this place again!