Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, friendliness, and ability to deliver desired results, particularly highlighting Amber, Joanie, and Christina.
Customer Service
While some customers reported excellent service and a welcoming atmosphere, others experienced poor customer service, including issues with appointments and walk-in availability.
Inconsistency
Several reviews indicated inconsistency in service quality, with some customers receiving excellent haircuts while others reported dissatisfaction with their results.
Walk-In Policy
Multiple customers expressed frustration with the walk-in policy, stating that despite the signage, they were often turned away or faced long wait times.
JF
James Fiske
5 days ago
5.0
Thank you Sam and coworker, my daughter said it was the best haircut she ever had.
Very friendly staff.
RF
Robert Fuller
6 days ago
5.0
Great men's haircut, kind and friendly, felt very welcome, will continue to be a return customer
DD
Don
Feb 19, 2026
5.0
Amber did an excellent job with my hair cut. I didn't have to wait for the cut. I did schedule my cut before going in. Highly recommend the Hair Cuttery on Pantops Mountain in Charlottesville . Highly recommend Amber.
TB
Thomas Barger
Feb 17, 2026
5.0
Took my 5 year old son. Samantha (Sam) Bledsoe gave him the best haircut he’s ever had and was very patient him. 10/10
KT
Kathryn Trombadore
Feb 6, 2026
5.0
I booked with Cara and she’s absolutely wonderful. She’s really good with razor cuts and texturizing hair. She asks questions and does a great job communicating what she’s doing. I’m super happy with my hair cut and my experience.