Business Details
About
Hair SalonBeauty Salon
Great Clips in Charlottesville, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 265 Merchant Walk Square offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlottesville, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
185 reviews
5 stars
109
4 stars
33
3 stars
12
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with haircuts, with some praising the skills of specific stylists while others expressed dissatisfaction with rushed or poorly executed cuts.
Staff Friendliness
Many reviews highlighted the friendly and accommodating nature of the staff, contributing positively to the overall customer experience.
Wait Times
Several customers noted long wait times, even with online check-in, which detracted from their experience.
Pricing Concerns
Some customers felt that the prices were too high for the quality of service received, especially when compared to competitors.
Cleanliness and Safety
While many appreciated the clean environment, there were concerns about inconsistent adherence to safety protocols among staff.
- RSRyan StevensNov 1, 20255.0Michelle took her time and gave me a nice hair cut after I took a bunch off. When we realized my hair is too curly at the length it was cut to (after it dried), she took off more the next day and made it work for no extra charge. Very nice and good service!
- JJJameshaOct 16, 20255.0I went to Great Clips yesterday and honestly I'm very happy with my haircut and style. Samantha was amazing and she did an excellent job with my hair! I highly recommend her!
- TWTyler WrightSep 13, 20251.0Called to schedule an appointment and I said “I was wondering if I could schedule an appointment today?” Then they hung up on me. Terrible customer service.
- FRFaniry RANDRIANIRINAAug 25, 20253.0The stylist was so nice and friendly 😊 But the haircut was not really good
- CFCharles FeinerAug 21, 20255.0Ali, my stylist is great!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair cutting and grooming services does Great Clips 5th Street Station offer?
Great Clips 5th Street Station provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some salons also offer perms and specialty haircuts like fades and tapers.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does the Online Check-In feature work?
Online Check-In lets you add your name to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes to save time at the salon.
Can I choose a specific stylist when I check in online?
No, Online Check-In does not allow stylist requests to protect privacy and safety. However, you can request a stylist in person when you arrive. Using Clip Notes ensures any stylist can provide a consistent haircut.
What are the salon's hours of operation?
Great Clips 5th Street Station is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM. Holiday hours vary; the salon is closed on Thanksgiving and Christmas Day.
What payment options are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
Are there any nearby places where I can grab food before or after my haircut at Great Clips?
Yes, Jersey Mike's Subs and Al Carbon 2 are nearby sandwich and restaurant options, respectively, where you can get a meal before or after your visit to Great Clips.
If I need a medical or eye care appointment before or after visiting Great Clips, where can I go nearby?
There are several nearby medical services including Primary Eyecare, MyEyeDr., and Sentara Family Medicine where you can attend eye care or general health appointments conveniently around your haircut visit.
What mobile phone stores are located near Great Clips 5th Street Station?
Nearby mobile phone stores include T-Mobile, Sprint Store, Verizon, and Wireless Zone. You can visit them for phone or internet services before or after your salon visit.
Does Great Clips offer hair coloring or perm services at this location?
Great Clips salons do not provide hair coloring services. Some locations offer perms, but not this one; please call the salon to confirm availability of perms and other specialty services.