Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Mina, Truell, and Ken for their excellent haircuts and friendly service.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences, particularly regarding appointment handling and stylist interactions.
Inconsistency
Several reviews highlighted inconsistent haircut results, with some customers receiving cuts that did not match their requests or expectations.
Pricing Issues
Customers expressed dissatisfaction with pricing, feeling that charges were unclear or excessive, especially for services rendered.
Cleanliness and Environment
The salon was generally noted for being clean and well-maintained, contributing positively to the customer experience.
PC
Paul Clark
4 days ago
5.0
Ken earned that tip fr
CL
Catherine Lamb
Feb 19, 2026
5.0
Truell never fails to give me the best haircut all while Iām enjoying her company!
I appreciate both so much!!
Thanks Truell!š
HH
Hanna
Feb 15, 2026
5.0
Mina is truly a master of her craft. She had expressed concerns over a hairstyle I had requested because of my hair texture, but she was still able to pull it off because she's got the knowledge and skill set to do what's best for you and your hair.
In addition to this, she's also been able to successfully cut my very curly headed daughter's hair after consulting and communicating to ensure she got exactly what she wanted. Anyone that has true curly hair knows what a rarity that is without spending $$ on a specialist.
I cant say enough positive, she's got my business and recommendations every time.
YY
YourFairfaxGuide
Feb 2, 2026
5.0
Very nice! I bring my kids here all the time and they always cut his hair very well. I would highly recommend this for any age with your kids. The prices are good, bathrooms clean, and the staff is nice. Nahid is from Iran and knows a bit of Turkish (our home language) and was very nice and often communicated with us in Turkish and it made us very happy to hear, she was very communicative and was always polite with us.
VA
Vivian Alfano
Jan 30, 2026
5.0
Mina did wonders repairing my damaged hair.It looks shiny and healthy looking. I got compliments from several people.