SEPHORA

3.7
131 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

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Location

SEPHORA
20346 EXCHANGE ST, ASHBURN, VA
20147, United States

Hours

Reviews

3.7
131 reviews
5 stars
68
4 stars
22
3 stars
5
2 stars
4
1 star
32
  • MG
    M Gm
    Dec 21, 2025
    1.0
    I visited this Sephora to buy some products during my birthday month. In previous years, Sephora employees let me choose my birthday gift, but at this location, the cashier simply grabbed a gift from under the register and handed it to me without asking. On their display, there were several birthday gifts available, but I wasn’t given a choice. The gift I received was a hair product, which I don’t use. It’s frustrating to see customer service at Sephora going downhill. Experiences like this make me question why I should continue shopping here.
  • JT
    James Tayag
    Dec 16, 2025
    1.0
    Wife spends hundreds of dollars a month here specifically and she asked to use the bathroom because she was about to have an accident and they told her NO, she had to leave and go to a restaurant that would let her use theirs, she was a paying customer at Sephora and denied her basic human decency, before you shop here make sure you use the bathroom first, this place has no humanity
  • MD
    Maddie Demello
    Nov 25, 2025
    1.0
    If I could leave less than one star for this sephora location I would. Management is terrible, they refused to process a return on a product that was misleading. I never even left the store and they still refused to give me my money back. Now im left with a $100 product ill never use and a horrible opinion over this store.
  • ET
    elena tabora
    Nov 23, 2025
    4.0
    Me encantan sus productos solo que no tiene descuentos cuando fui
  • AN
    Ash Noon
    Nov 12, 2025
    5.0
    Love this store thanks to the wonderful Armeen. She was so kind and helpful as soon as I walked through the door! Perfect color matches & really good recommendations tailored for me specifically. I will never hesitate to come swing by! Cannot recommend enough

Frequently Asked Questions About SEPHORA

What are SEPHORA's regular store hours?

SEPHORA is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.