Rowan One Loudoun

4.9
780 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan One Loudoun
20331 Exchange Street, Ashburn, VA
20147, United States

Hours

Reviews

4.9
780 reviews
5 stars
765
4 stars
4
3 stars
3
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and attentive, making the piercing experience enjoyable.

Cleanliness

The shop was frequently described as clean and welcoming, contributing to a positive atmosphere for customers.

Customer Experience

Many reviews highlighted the enjoyable and seamless experience, particularly for children, with staff providing comfort and support during the process.

Communication

Some customers noted issues with communication regarding appointment scheduling and wait times, suggesting improvements could be made in this area.

Pricing Concerns

While many appreciated the quality of service, some customers felt the pricing was high, especially for additional services and aftercare.
  • JK
    john karabulut
    Nov 15, 2025
    1.0
    Hello, I got my ear piercing done at this one Loudoun location, and the nurse didn’t punch the hole in the center of my earlobe. And also paid $20 for a little bottle of maintenance spray whosemain ingredient is sodium hypochlorite, the same as Clorox, which smellsawful and is toxic. Also, when I checked my receipt in my email box, it showed that I selected a 15% tip, and their app system included $80 my piercing and $20 maintenance spray cost, so it’s a little sneaky way to get more tip.
  • KC
    Kaitlyn Clay
    Nov 14, 2025
    5.0
    My 6 year old had a great experience piercing her ears for the first time, very fast, quality earrings, friendly staff
  • AM
    Adrienne Mitchell
    Nov 14, 2025
    5.0
    So fast and easy. Worth every penny.
  • AH
    Autumn Hope
    Oct 18, 2025
    5.0
    We had the the absolute best experience at Rowans in One Loudoun with Nurse Nick. Nurse Nick made this experience so fun and seamless. Could not have asked for a better time getting our ears pierced and buying jewelry. Will 100% be back to see Nurse Nick!!
  • NG
    Nava G
    Oct 7, 2025
    5.0
    Alexis did a phenomenal job. Painless and quick! But I must say that Rowan should explore installing partitions for those getting pierced or dedicated floor salespeople every shift, as some people lack common sense and interrupted my appointment to ask questions.

Frequently Asked Questions About Rowan One Loudoun

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.