Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Leila, Farah, and Malak for their skills, attention to detail, and friendly service.
Service Issues
Several reviews highlighted problems with appointment management, including long wait times and prioritization of walk-ins over scheduled appointments.
Pricing Concerns
Customers expressed dissatisfaction with unclear pricing and additional charges, feeling that the costs were high compared to the quality of service received.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about uneven haircuts and unprofessional behavior from some stylists.
HE
Hunter Elliot
2 days ago
3.0
So I had originally scheduled this appointment for 11:15AM but needed to switch to 12:30 which was no issue through the online booking. However, it was very obvious that whoever I had booked with was either not there or was being covered by someone else. My stylist was nice enough, asked what I wanted, I explained a middle part curtain bang w/ 6 clipper on sides and back and 1/2 to 3/4 inch scissor on top with blending to ease into the clipper cut.
I received no shampoo or conditioner wash, the clipper job was rushed, the scissor job was rushed (she at least asked if the top was cut short enough, but only after cutting 2-3 pieces which was not enough to grasp the length of the entire cut) did NOT ask after scissor was finished if I needed more length cut off, although did ask if the clippers on the back should be tightened to which i agreed with and she rushed that as well. Did not receive any sort of scissor blending/teasing to help with the scissor/clipper transition.
What was supposed to be a 30 minute haircut was over LESS than 10 MINUTES and I was charged $37 for that??? There are pieces of hair on the sides that are not cut to right length, no blending whatsoever, and hardly worth $10 let alone nearly $40. Not returning to this location and recommend highly you go to a men’s barbershop or a different location.
CP
Charlotte Partain
5 days ago
5.0
Had a great haircut this morning with Leila. She shampooed, conditioned and then cut and styled my hair with her usual good humor and efficiency. Am enjoying my new, shorter cut !
SR
Sarah Rider
Dec 28, 2025
4.0
Natalia was incredible! Very knowledgeable, instructive, and gave wonderful feedback and insights about the style and what would look/work best with my hair. The only complaint was the website chain indicated that there would be a $20 haircut for first time guests or something and when I asked about it, they said they didn't know anything about that. So I paid nearly twice as much than I thought with tip.
SG
sai ganesh
Dec 22, 2025
1.0
Absolutely no respect for customers’ time. Appointments here are a complete joke. Even if you schedule an appointment, they make you wait endlessly while walk-in customers are prioritized and attended first. What’s the point of booking an appointment if it’s completely ignored? This level of mismanagement and disregard is unacceptable. Do not expect professionalism or basic courtesy.
SX
Skevi Xenophon
Dec 21, 2025
1.0
Went for a very simple up do. That’s why I picked to go there because if I thought it wasn’t simple I would have went else where! She just couldn’t deliver! It was a mess of an experience then felt comfortable because her manager came to help and she was even worse! They blamed it on how long my hair was! So nicely I asked them to just curl my hair! 80.00 later and I had to go home and fix my own hair! I felt bad it was the holidays and didn’t want to fuss but was very disappointed
Hair Cuttery is located at 44110 Ashburn Shopping Plaza 190, Ashburn, VA 20147.
What are the operating hours of Hair Cuttery in Ashburn?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Do I need an appointment to get a haircut at Hair Cuttery Ashburn?
Appointments are not required as Hair Cuttery welcomes both appointments and walk-ins.
How can I book an appointment at Hair Cuttery Ashburn?
You can book an appointment online at www.haircuttery.com, via the Hair Cuttery app, or by calling the salon.
What payment options does Hair Cuttery in Ashburn accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery in Ashburn accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and welcomes all guests including LGBTQ individuals and children.
Does Hair Cuttery Ashburn offer hair services for children?
Yes, Hair Cuttery welcomes children and offers haircuts and styling for clients of all ages.
Are there any nearby places to eat near Hair Cuttery in Ashburn?
Yes, nearby dining options include Subway, Pho Factory, Ashburn Pub, Crumbl Cookies, Hunan Garden, Baskin-Robbins, Dunkin', Opa! mezze grill, Kaiser’s - The Austrian Gasthaus, Domani Restaurant, and El Ray Tolteca.
What fitness or wellness options are near Hair Cuttery in Ashburn?
Pure Barre, a sports and fitness gym, and Sterling Healing Path, a holistic spa, are located near Hair Cuttery for those interested in wellness services.
Where can I find banking or financial services near Hair Cuttery in Ashburn?
PNC Bank, Jacob Ayubi - State Farm Insurance Agent, Coinme, and First National Bank ATM are nearby for your banking and financial needs.