Great Clips in Ashburn, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 44170 Ashbrook Marketplace Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ashburn, VA!
Many customers reported inconsistent haircut quality, with several expressing dissatisfaction due to stylists not listening to their requests or making significant mistakes.
Stylist Performance
While some stylists, particularly Julie and Roya, received high praise for their skills and customer service, others were criticized for poor communication and unprofessional behavior.
Customer Experience
Several reviews highlighted issues with customer service, including long wait times, understaffing, and rude interactions, leading to a negative overall experience for some customers.
Convenience
Customers appreciated the ease of online check-in and the quick service, although some experienced issues with the app and scheduling.
CE
curt ehlers
Jan 13, 2026
1.0
I walked in for a hair cut today - no wait and just 1 other customer. This was the worst haircut I've ever received. The top of my hair was completely uneven, as if just chunks were cut out of my hair. my sideburns are not the same on both sides, my back neckline I had to do myself after I got home and even the area they used clippers (sides and back of my head) was not finished. I went back in immediatly after i got to my car and looked in the mirror - it was made better, but not completely fixed. I'm done with great clips, tried several different locations and rarely receive a decent cut.
CR
Colton Robinson
Jan 8, 2026
1.0
Will not be going back there. They asked me if I wanted to get the same thing I got the time before and I said yes. And then next thing you know I got a razor to my head and ended up with a buzz cut which I haven't had in 15+ years. Idk if they put the info in the system wrong the time before or if they read the paper wrong. But not what I wanted at all. Nothing could be done because it was too short after the first swipe. The lady barely understood what I was trying to say to her that it wasn't the right thing and was not what I wanted. So I will not be going back after paying for a buzz I didn't want.
RG
Raul Garcia
Dec 21, 2025
1.0
This place is the worst. The lady working in the morning completely missed up my hair. She didnt understand anything I said and ignored my haircut and messed up everything! She doesn't need to be cutting hair! My hair cut was a basic cut and she just went crazy with the clippers. She completely ruined my hair.
Never go here for a basic cut.
Worse hair cut ever! Smh!
DP
Dale Peak
Dec 4, 2025
5.0
Roya is outstanding!
RP
Raju pappu
Nov 25, 2025
5.0
Janet is very professional
Love to come always here
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Ashbrook Marketplace offer?
Great Clips Ashbrook Marketplace offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow dryers, and some salons offer perms and updos.
Can I make an appointment at Great Clips Ashbrook Marketplace?
No appointment is necessary. Great Clips is a walk-in salon, but you can save time by using Online Check-In to add yourself to the waitlist.
How do I use Online Check-In at Great Clips?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait reaches 15 minutes.
What are the salon's hours of operation?
Great Clips Ashbrook Marketplace is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment options are accepted at this Great Clips location?
They accept Mastercard and Visa credit cards.
Does Great Clips Ashbrook Marketplace offer hair coloring?
No, Great Clips salons do not provide hair coloring services.
Are haircare products available for purchase at this salon?
Yes, the salon sells Great Clips branded products plus popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What should I do after checking in online when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you’re there and complete your check-in process.
Are there nearby dining options to visit before or after my haircut?
Yes, nearby dining options include Cafe Rio Fresh Modern Mexican, Rubinos Pizzeria, McAlister's Deli, Baskin-Robbins, Starbucks, and Dunkin Donuts for a variety of meals and treats.
What other services and amenities are available near Great Clips Ashbrook Marketplace?
Nearby you can find fitness options like Planet Fitness, Row House, and YogaSix Ashburn; financial services at Apple Federal Credit Union and Bank of America; and convenience needs covered by Lidl US supermarket and several gas stations including Shell and BP.
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