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Hair Cuttery

4.6
(1782 reviews)

Business Details

2501 9th Road S Suite 70, Arlington, VA
22204, United States
(703) 271-0023

About

Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
2501 9th Road S Suite 70, Arlington, VA
22204, United States

Hours

Reviews

4.6
1,782 reviews
5 stars
1,509
4 stars
101
3 stars
47
2 stars
24
1 star
101

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, attentive, and professional, particularly highlighting specific stylists like Eden, Zakiyaa, and Yodit.

Service Quality

While several reviews commended the quality of haircuts and styling, there were notable complaints about inconsistent service and communication issues, leading to unsatisfactory experiences for some customers.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some appreciating the affordability while others felt they were charged for services they did not request or that prices were inconsistent.

Customer Experience

The overall customer experience varied significantly, with many positive mentions of a welcoming atmosphere, but also serious complaints regarding disrespectful behavior from certain staff members.
  • JD
    James Decker
    2 days ago
    5.0
    Tina is the absolute best stylist in the area. She's consistent, knowledgeable, friendly, and skilled. I trust her, and I've been going to her for over a decade.
  • FA
    Fabian Ascoli
    Feb 19, 2026
    5.0
    Genet is a one-of-a-kind hairdresser. I really enjoy coming to see her to get my hair cuttery. She is a complete delight and trye professional.
  • LK
    Lauren Kaczmar
    Feb 12, 2026
    5.0
    Hana has been my stylist for years now, and I am always impressed about how well she's able to highlight my hair to brighten it while still maintaining a natural and even look. She also shows a passion for her work in styling and cutting my hair to both meet my expectations and be attentive to what would look most flattering. I always enjoy her personal care and conversation and look forward to my next visit!
  • AC
    AJ Carmichael
    Feb 7, 2026
    1.0
    I just went in and had an AWFUL haircut. I'm so disappointed. Fortunately, reading the reviews, this was an anomalous experience. It was my first time, but will also be my last at this place. I would be a fool to return here... At the beginning there were signs that whoever was cutting my hair just wasn't focused, wasn't really paying attention and was kind of just going through the motions. "What's your name?" "AJ" "and you do you spell that? "A.....J" - they weren't looking at me, they were looking at the register. This reluctance to be personable was a clear sign that no attempt would be made for the haircut to be catered towards my request. I sit down and I show them a picture of the haircut I want. A picture of me, with that hair. I emphasized I wanted to comb my hair to the side, with a side-part, no sideburns, and a slight fade on where my sideburns would be. Something gentlemanly, not a fade, and definitely not too short. This is nothing fancy, nothing out of the ordinary, no special dyes, no unusual hair types, this is far from rocket science too. They begin cutting my hair and they take the sideburns to 0 all the way up - leaving little room for a fade there and then turn me around so that I'm facing away from the mirror and towards the center of the floor. I felt the electric razor go up the back of my head and I was confused to why this person was taking a razor to a job that required scissors. I was hoping they were using a long guard, but when the back and sides are done I'm turned around and I have a complete skin fade....this is not what I asked for at all, and nothing like the picture. I asked if they understood it - again, a reluctance to be personable. Maybe they had better things to do and didn't want to cut hair at that moment, if I was interrupting something you should've let me know! Trust me, if you don't want to cut my hair, I DEFINITELY don't want you cutting my hair either. The hair on top was trimmed, but I had to stop them and say 'this is too short, this is not what I asked for,' and I emphasized trimming the top so that I can get as close to what I asked for as I can. Why is remedying the situation a focal point that I had to bring up? Why did I have to interrupt the barber from just continuing to wreck havoc on my head in order to slow them down and make them focus. Then, we went up to the register where I was given an apology again but wasn't really offered a discount or anything. At the time I wasn't looking for one, I was just hoping to get out of there, but at $31 to get the opposite of what I wanted? That's offensive. I'm not going to a restaurant and ordering a steak, paying for a steak, and I'm eating chicken? This was not a $31 product, this was not the product I was looking for at all - this was something Sports Clips could've done. Why am I paying $31 for something I can get elsewhere for $10? I should not have to explain to a hairdresser that people should leave their establishment feeling more confident, feeling fresh, feeling a bit more put together - not feeling embarrassed, not looking in the mirror and feeling regret. I just don't understand - I appreciate the apology when I told them it was too short and not what I asked for but they didn't even attempt to remedy the situation. It was just "Yeah, I screwed up, would you like to leave a tip?" There was of course no tip.
  • PF
    Paris France
    Feb 5, 2026
    5.0
    My family and I have been serviced from Hair Cuttery in Penrose for at least 10 years or more. Basically, some of our children have actually grown up with the same hairstylist personally I’ve been seeing Miriam who is absolutely amazing, friendly professional, and extremely talented for many many years. I will continue to patronize Hair Cuttery at Penrose and so will my family and will continue to recommend it to friends and neighbors as I have done continuously and they have been very pleased as well.

Frequently Asked Questions About Hair Cuttery

What services does Hair Cuttery in Arlington, VA offer?

Hair Cuttery offers full-service hair salon services including haircuts, coloring, blow-outs, and styling for women, men, and children.

Where is Hair Cuttery located in Arlington?

Hair Cuttery is located at 2501 9th Road S Suite 70, Arlington, VA 22204.

Brand Certified Facts from Hair Cuttery

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