Founded in 1978 with a mission to care for the world and always opposed to animal testing, Aveda creates vegan, high-performance hair, skin and body formulas for beauty professionals and consumers, all with sustainability at heart. Aveda is Leaping Bunny approved by Cruelty Free International, the globally recognizable gold standard of approval for cruelty free products. Aveda Corporation is a certified B Corporation, meeting high verified standards of social and environmental performance, transparency, and accountability.
I’ve had a very disappointing experience with this Aveda store.
Twice, I was asked to cancel my online order to reorder the exact same products directly through them instead. This gave me the strong impression that the cancellations were done to increase their in-store sales quota, which feels unprofessional and frustrating as a customer.
In addition, every time I’ve picked up my orders in store, I never receive the samples I selected online. The samples are confirmed in the order, yet I always leave empty-handed. After multiple occurrences, this no longer feels like a mistake but rather a pattern.
Overall, the experience lacks transparency and customer care. Unfortunately, my next order will definitely not be with this location.
AF
Althea Frye
Jul 15, 2025
5.0
The Aveda representative, Shannon, was so very helpful and knowledgeable about the products and also was able to assist me with an issue regarding my rewards account. Thank you so very much Shannon! It representatives like you that keeps customers returning to purchase more of the Aveda products. Although, the products are excellent, an excellent representative makes it all the more enjoyable when shopping.
UD
Unparalleled Eye Designs
Sep 14, 2021
5.0
Absolutely delightful shopping experience at this location. Stephanie, a lovely associate (also a professional hair stylist), offered terrific insight into the Aveda lines— a kind and patient demeanor, paired with product knowledge are ideal conditions for the consumer.
We curated a series of products that focus on nourishing and hydrating my hair, everything smells so delicious, and I’m enjoying the products thus far.
Thank you Stephanie for further enlightening me about my hair and being so pleasant; happy to return to this specific location to procure my future Aveda goods.
What are the Aveda Store's operating hours during the week?
The Aveda Store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Aveda Store located?
The Aveda Store is located at 1100 South Hayes Street, Arlington, VA 22202, USA.
What type of products does the Aveda Store offer?
The Aveda Store offers vegan, high-performance hair, skin, and body beauty products with a focus on sustainability and is cruelty-free.
Is the Aveda Store committed to cruelty-free products?
Yes, Aveda is Leaping Bunny approved by Cruelty Free International, ensuring its products are cruelty-free and not tested on animals.
How can I contact the Aveda Store in Arlington?
You can reach the Aveda Store by calling +1 703-416-1534 or emailing pentagoncity.arlington@aveda.com.
Does the Aveda Store support sustainability and social responsibility?
Yes, Aveda is a certified B Corporation, meeting high standards of social and environmental performance, transparency, and accountability.
What nearby stores can I visit alongside the Aveda Store for more shopping options?
Nearby you can find stores like Motherhood Maternity, The LEGO Store Fashion Centre, Gap, Express, SavageXFenty, and Club Monaco offering clothing, toys, and fashion accessories.
Are there beauty and cosmetic stores near the Aveda Store?
Yes, MAC Cosmetics and bareMinerals Boutiques are nearby for additional cosmetic and beauty supplies.
Where can I find dining options near the Aveda Store?
Nearby dining options include Villa Fresh Italian Kitchen for Italian cuisine, Pollo Campero for chicken dishes, the Pentagon City Mall Food Court, and ice cream shops like Yogen Fruz and Häagen-Dazs.
What parking options are available near the Aveda Store?
Denison Parking is a nearby parking facility where customers can conveniently park when visiting the Aveda Store.