This profile is uncertified and using publicly sourced data
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Business Details
About
Hair Removal Service
Since opening its doors in Historic Downtown Hampton, VA in March 2016, VELVET has served thousands of men and women’s hair removal and skincare needs. To be a part of the #VELVETSquad means to take part in an elite waxing and sugaring experience. VELVET is a salon with the service, expertise and aesthetic of a luxurious international spa. No customer is just a number, our clients are our friends and we treat you with the kindness, privacy and respect that we would our closest family. VELVET prides itself on sourcing high quality products and training our team on techniques which prioritize comfort, pain tolerance and patience to ensure you the most comfortable hair removal experience possible.
Location
Hours
Monday4:00 PM - 8:00 PM
Tuesday9:30 AM - 8:00 PM
Wednesday9:30 AM - 8:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:30 AM - 4:00 PM
Sunday10:00 AM - 2:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.