Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Several stylists received praise for their skills, particularly Titi, Nimal, and Kidist, while others were criticized for poor execution and lack of attention to detail.
Customer Service
Mixed reviews on customer service; some customers reported friendly and accommodating staff, while others experienced rudeness and unprofessional behavior.
Pricing Issues
Many customers expressed frustration over unexpected price increases and upselling tactics, leading to dissatisfaction with the overall value.
Cleanliness
Multiple reviews noted cleanliness issues within the salon, with reports of hair on the floor and unkempt conditions.
Overall Experience
Customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
LC
Lance Clark
Feb 18, 2026
5.0
Had a great cut from Lam today...business as usual and no surprises -- just like it is supposed to be (and has been for the past twenty years he's cut my hair)!
RA
R And
Feb 16, 2026
2.0
The Hair Cuttery on-line appointment system needs to be fixed so that those who do not care who our hair specialist is can truly arrive for an appointment and receive the first available barber. We indicated on your system that we did not care, time was more important, but your system automatically assigns a cutter, who we then had to wait for to be done (30 mins for our family of 3, with child). Not the end of the world, but what's the point of a 3 PM appointment if we can't be seen until 3:30 PM and later? Walk-ins jumped ahead of us even though we had appointments because we were assigned to other cutters. Fix your booking system and train your staff to adjust accordingly. Cuts were fine.
JB
Jem Baldisimo
Feb 15, 2026
5.0
For Valentine’s & 6 months post-partum, I decided to go to Hair Cuttery for a cut & style. Moving to the area a year ago, I didn’t really know where to go so I took a chance here. Booking online was easy, randomly chose “earliest available” for a slot that worked for me. When I got there, Nimal, who was the available stylist was very cordial & nice. I showed a video of a viral 2-in-1 haircut & she pulled it off! My hair was brittle & dry but it really came to life after that cut!
RR
Rebecca Ruiz
Feb 12, 2026
5.0
Hazel was amazing. She listened to my request and delivered. She brought my curls back to life.
CL
Chika Lu
Feb 10, 2026
5.0
I had a great experience getting my haircut here. The stylist took the time to really listen to what I wanted and offered thoughtful, honest feedback about what would work best for my hair type and face shape. I never felt rushed, and the attention to detail really showed.
My hair was washed and air-dried, and even without heavy styling, the cut itself looks great—easy to manage and exactly what I was hoping for. With a little product, the natural wave and curl really come through nicely, which tells me the cut was done right.
The atmosphere was comfortable and welcoming, and the overall experience felt professional yet relaxed. I truly appreciated the care and skill that went into my haircut. I would definitely recommend this place and will be returning.
What services does Hair Cuttery in Alexandria, VA offer?
Hair Cuttery offers full-service hair salon treatments including cut, color, blow-out, and styling for women, men, and children.
Where is Hair Cuttery located in Alexandria?
Hair Cuttery is located at 3925b Jefferson Davis Highway, Alexandria, VA 22305.
What are the operating hours of Hair Cuttery in Alexandria?
The salon is open Monday through Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
How can I book an appointment at Hair Cuttery?
Appointments can be booked online at haircuttery.com, through the Hair Cuttery app, or by calling the salon.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery accepts both appointments and walk-ins, so you can visit without a prior booking.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms for guests.
Which nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby places include Starbucks for coffee, Subway for a quick meal, and Potomac Yard Cleaners for laundry services.
Are there shopping options near Hair Cuttery?
Yes, nearby shopping options include T.J.Maxx, Men’s Wearhouse, HomeGoods, Michaels Stores, and Barnes & Noble.
How can nearby transit or landmarks help me find Hair Cuttery?
Hair Cuttery is located near Potomac Yard Center, close to several auto dealers like Alexandria Toyota and shopping centers, making it easier to navigate the area and find parking.
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