Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their exceptional skills, particularly with natural hair, while others reported dissatisfaction with haircuts that did not meet their requests.
Customer Service
There are mixed reviews regarding customer service, with some customers appreciating friendly interactions, while others experienced unprofessional behavior and poor communication.
Pricing Transparency
Numerous reviews highlighted issues with pricing transparency, including unexpected charges and confusion over service costs, leading to customer frustration.
Appointment Management
Several customers expressed dissatisfaction with appointment management, citing issues with wait times and appointments not being honored.
Overall Experience
While some customers had positive experiences and expressed loyalty to specific stylists, many others reported negative experiences, leading to a divided perception of the salon.
LK
Lucy Kehoe
Jul 24, 2025
5.0
Had a great experience here! I was able to book an appointment for right away. I got a wash, cut, and blow dry and I am very happy with my results!! My hair stylist did a wonderful job suggesting options that would work best for my hair. Would highly recommend!
JJ
Jason
Jul 15, 2025
5.0
Tuyen had a very clean station and provided me with an exceptional haircut. She ie very skilled at her craft. A++
DS
D S
Jul 4, 2025
5.0
I’ve been coming to the Hair Cuttery on South Van Dorn for years. I’ve been very pleased with Freweini (“Weini”). She has lots of experience treating and styling black women’s natural hair. My hair has grown significantly and it’s healthy.
KL
Kennidy Lazarow
Jun 21, 2025
5.0
Shala was great, listened to exactly what I wanted. The stylists here definitely don’t hold back on trying to sell you products but they do amazing work. Will be booking my next visit with Shala!
FR
Fun Runz
Jun 21, 2025
5.0
It's summer and time to shorten that hair, Shala did an Awesome haircut! Thanks
Hair Cuttery is located at 271 S Van Dorn St, Alexandria, VA 22304, USA.
What are the operating hours of Hair Cuttery at 271 S Van Dorn St?
Hair Cuttery is open Monday through Friday from 9:00 AM to 9:00 PM, on Saturdays from 8:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 6:00 PM.
Do I need an appointment to get a haircut at Hair Cuttery?
No, Hair Cuttery welcomes both appointments and walk-ins at this location.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com or through their app for a convenient booking experience.
What types of services does Hair Cuttery offer?
Hair Cuttery offers haircuts, color, blow-out, and styling services for women, men, and children, plus a full line of professional hair care products.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa as payment methods.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, ensuring ease of access for all guests.
What are some nearby dining options around Hair Cuttery?
Nearby dining options include Paisano's Pizza, Don Alberto's Pizza, The Club Burgers & Sandwiches, Pho 95's, and Hangry Joe's Hot Chicken and Wings, perfect for a meal before or after your salon visit.
Are there any fitness centers near Hair Cuttery in Alexandria?
Yes, nearby fitness options include Fitness First Health Club, Gold's Gym, and The Little Gym of Alexandria at Van Dorn, ideal for combining your workout with your salon appointment.
What other services or shops are close to Hair Cuttery?
Nearby services and shops include American Dream Nail Spa for nail care, Eternity Jewelers for shopping, CVS Pharmacy for pharmaceuticals, and Petco for pet supplies.