Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, particularly Daysi, Tuyen, and Almaz, while others reported unsatisfactory experiences with different stylists.
Customer Service
There were numerous complaints about poor customer service, including issues with appointment scheduling, lack of transparency in pricing, and unprofessional behavior from some staff.
Pricing Issues
Several reviews highlighted concerns about unexpected charges and lack of clarity regarding pricing, leading to dissatisfaction among customers.
Mixed Experiences
While some customers had positive experiences and were satisfied with their haircuts, others reported significant dissatisfaction, including receiving haircuts that did not match their requests.
LK
Lucy Kehoe
Jul 24, 2025
5.0
Had a great experience here! I was able to book an appointment for right away. I got a wash, cut, and blow dry and I am very happy with my results!! My hair stylist did a wonderful job suggesting options that would work best for my hair. Would highly recommend!
SI
SARA BOUHIA (ICF)
Apr 26, 2025
2.0
Stylist was asking personal questions... uncomfortable atmosphere.
JA
Jehan Almahmoud
May 5, 2021
5.0
i got a GREAT haircut and excellent customer service from Almaz today. she was very friendly and professional, and went above and beyond. she also informed me of the prices of everything she was doing, i don’t understand the negative reviews of overcharging here. i will definitely go back to see her soon!
FF
Fred Fokiapitza
Nov 21, 2020
1.0
Rude while helping disabled elderly person.
Took my stepmom here for a simple haircut. The bathroom had water all over the floor, so my stepmom needed some help. She’s elderly and recently had surgery, so she needs a cane plus some help to walk. The wet floor caused a dangerous situation.
While I was helping my stepmom, an employee was rude to us multiple times during the process, while I walked her to the bathroom and while I waited for her outside (I’m not going to just leave her alone when she might need help). Really rude to treat customers like that, let alone a handicapped customer in a situation like that.
LF
Larry Fudge
Aug 10, 2019
5.0
Amazing place. Although I moved to Annapolis I still go back to my old friends at Van Dorn Hair Cuttery. My stylist Benanish is amazing and I've been getting a perfect cut for almost 25 years. It's like visiting good friends every visit. I reccomend this hair Cuttery!!!
Hair Cuttery is located at 271 S Van Dorn St, Alexandria, VA 22304, USA.
What are the operating hours of Hair Cuttery at 271 S Van Dorn St?
Hair Cuttery is open Monday through Friday from 9:00 AM to 9:00 PM, on Saturdays from 8:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 6:00 PM.
Do I need an appointment to get a haircut at Hair Cuttery?
No, Hair Cuttery welcomes both appointments and walk-ins at this location.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com or through their app for a convenient booking experience.
What types of services does Hair Cuttery offer?
Hair Cuttery offers haircuts, color, blow-out, and styling services for women, men, and children, plus a full line of professional hair care products.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa as payment methods.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, ensuring ease of access for all guests.
What are some nearby dining options around Hair Cuttery?
Nearby dining options include Paisano's Pizza, Don Alberto's Pizza, The Club Burgers & Sandwiches, Pho 95's, and Hangry Joe's Hot Chicken and Wings, perfect for a meal before or after your salon visit.
Are there any fitness centers near Hair Cuttery in Alexandria?
Yes, nearby fitness options include Fitness First Health Club, Gold's Gym, and The Little Gym of Alexandria at Van Dorn, ideal for combining your workout with your salon appointment.
What other services or shops are close to Hair Cuttery?
Nearby services and shops include American Dream Nail Spa for nail care, Eternity Jewelers for shopping, CVS Pharmacy for pharmaceuticals, and Petco for pet supplies.