Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their skills, particularly Simenesh, Sofia, and Erica, noting their ability to understand and execute desired styles.
Customer Service
Overall, customer service received mixed reviews; while some praised the friendliness and attentiveness of staff, others reported unprofessional behavior and poor communication.
Pricing Issues
Several customers expressed dissatisfaction with pricing transparency, citing unexpected charges and feeling overcharged for services.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about haircuts not meeting expectations, leading to dissatisfaction and requests for corrections.
Atmosphere and Cleanliness
The salon's atmosphere was generally described as friendly and accommodating, though some reviews mentioned issues with temperature and cleanliness.
SP
Sharon Pinto
2 days ago
5.0
I was here for a haircut and blow dry. Denise did a great job!
AK
Andrew Kish
Nov 7, 2025
5.0
Erica was exceptional, best haircut in years. She is very detailed and listens to input. Thank you so much!
CC
Christina Carter
Nov 3, 2025
5.0
Simenesh was very attentive to what I wanted. She was gentle with washing and brushing, and was great about keeping length on my hair. She gave me the cutest butterfly layers that help my fine hair look thicker!
BB
Belén
Oct 24, 2025
1.0
I do not recommend getting bangs cut with Denise. From the moment I sat in that chair, I didn’t feel confident at all. I brought both a video and a photo of exactly what I wanted, and I asked if it was possible—she said yes. However, she ended up cutting my bangs completely wrong and nothing like what I asked for.
She kept arguing that she “wasn’t done yet,” but she had already cut a huge chunk of my hair, and it was clearly uneven and poorly done. I left this place in tears.
The manager tried to “fix” (which I really appreciate) the other side of the bangs, but honestly, it was too late.
During the entire hour I was sitting there, Denise kept asking me how to cut my bangs, and I kept saying the same thing: “Here’s the photo — I don’t know how much you need to cut so that when it’s dry, it looks exactly like it does in the video.” Since I don’t have idea about hair cuts if that’s the case, I might as well have cut it myself at home while watching a tutorial.
What upset me the most was that at the end of the haircut she said, “Oh, well, you and the person in the photo don’t have the same hair.”
If that was the case, then why didn’t you tell me that before starting?
HJ
Holly Jones
Oct 23, 2025
5.0
Simenesh did a great job with my curly hair and was very communicative about what would work best for me! She did a great job on my eyebrows too! I will definitely be back to see her again!
Hair Cuttery is conveniently located at 3622 King Street, Alexandria, VA 22302.
What are the opening hours of Hair Cuttery?
Hair Cuttery is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery?
You can book your appointment at Hair Cuttery online at www.haircuttery.com, via their app, or by calling the salon directly.
Does Hair Cuttery accept walk-in clients or require appointments?
Hair Cuttery welcomes both appointments and walk-in clients for their hair services.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible to people using wheelchairs?
Yes, Hair Cuttery offers wheelchair-accessible seating and restrooms to accommodate all guests.
Does Hair Cuttery provide services for children?
Yes, Hair Cuttery welcomes children and provides hair styling services for clients of all ages.
Are there any nearby fitness centers customers can visit before or after their salon appointment?
Yes, Orangetheory Fitness and Club Pilates are nearby, making it convenient for customers to combine wellness and beauty visits.
What dining options are available near Hair Cuttery for customers to enjoy?
Nearby dining options include Starbucks for coffee, Hong Kong Bistro for Chinese cuisine, Crumbl Cookies for desserts, and Zoës Kitchen for Mediterranean fare.
Can customers find other beauty and wellness services close to Hair Cuttery?
Yes, Massage Heights Bradlee offers massage therapy and wellness services nearby, as well as Bradlee Barber Shop and IndigoChanel Makeup for additional beauty needs.