Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customer experiences with stylists vary widely; some stylists like Shane, Gigi, and Aster receive high praise for their skills and attentiveness, while others, such as Taj and Lalani, have been criticized for not listening to client requests.
Customer Service
While many customers appreciate the friendly and professional demeanor of staff, there are numerous complaints about unprofessional behavior, long wait times, and lack of attention to detail.
Haircut Quality
There are significant concerns regarding the quality of haircuts, with multiple reviews highlighting uneven cuts, miscommunication about desired styles, and overall dissatisfaction with the results.
Appointment Management
Several customers reported issues with appointment scheduling, including long wait times beyond scheduled appointments and confusion over service availability.
Overall Satisfaction
Customer satisfaction is mixed; while some express loyalty and positive experiences, many others report severe dissatisfaction and a reluctance to return due to poor service and haircut quality.
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Selena Andrews Shirley
Oct 17, 2025
2.0
I hate to leave bad reviews but every time I look at my son's hair I feel upset. He is only 5 and I know it will grow but it's honestly the worst haircut he's ever had. He has thick hair, normally the hairdressers thin it out and blend it. That didn't happen this time and it's been cut straight across his eyebrows too. Its uneven and looks awful. I gave two stars because the lady was nice but I wouldn't return for a kids cut.
HH
Hunter Holden
Oct 2, 2025
1.0
Haircut was uneven, stylist cut layers haphazardly. Had to ask them to fix it at the end, in order to even it she cut off all the layers on one side. Bangs weren’t blended in. Overall just stay away from this location — these haircuts aren’t even worth $20.
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Elle
Oct 1, 2025
5.0
Shane was amazing. She understood exactly what I wanted and exceeded expectations. She did such an incredible job my daughter ended up getting her hair cut and colored too. Highly recommend you go see Shane.
NM
Nancy Medina
Sep 19, 2025
5.0
Had an amazing stylist who listened, took her time, and did an INCREDIBLE job. Definitely recommend booking with Shane!!
MM
Maxx Meyers
Sep 14, 2025
5.0
I went today to get a trim and some layers I had Shane as my stylist, she was so welcoming and kind and gave me exactly what I was looking for, I will be coming again!
Hair Cuttery is located at 6758 Richmond Highway, Alexandria, VA 22306.
What are the operating hours of Hair Cuttery during weekdays?
Hair Cuttery is open from 8:00 AM to 8:00 PM Monday through Friday.
Does Hair Cuttery accept walk-in customers or is an appointment required?
Walk-ins are welcome at Hair Cuttery, but appointments can also be scheduled for your convenience.
Which payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I book an appointment at Hair Cuttery?
You can book an appointment through their website, by phone at +1 703-765-9662, or via the Hair Cuttery mobile app available on iOS and Android.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery features wheelchair accessible seating and restroom facilities for your convenience.
Is Hair Cuttery welcoming to children and LGBTQ+ customers?
Yes, Hair Cuttery welcomes children and is a safe, inclusive space for LGBTQ+ individuals.
Are there nearby places to visit after your Hair Cuttery appointment?
After your visit to Hair Cuttery, you can explore nearby places such as Nails America for nail care, Outback Steakhouse for dining, and Blackjack Dog Park for outdoor activities.
What nearby shopping options are available near Hair Cuttery?
Nearby shopping options include Beacon Center and Marshalls, ideal for a shopping trip before or after your salon visit.
How can I conveniently access Hair Cuttery using public transportation or services in the area?
Hair Cuttery is near several banks like PNC Bank and convenience services such as Giant Pharmacy. These can assist in managing errands while you visit the salon.