Business Details
About
Hair SalonBeauty Salon
Great Clips in West Point, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 185 N 2000 W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in West Point, UT!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.7
160 reviews
5 stars
91
4 stars
19
3 stars
4
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and professional to rude and unprofessional.
Haircut Quality
Many customers reported inconsistent haircut quality, with several expressing dissatisfaction over cuts not matching their requests.
Management Issues
Several reviews highlighted concerns about management behavior and decision-making, particularly regarding customer interactions and stylist performance.
Wait Times
Customers frequently mentioned long wait times and issues with the online check-in system, leading to frustration.
Stylist Competence
There were mixed reviews on stylist skills, with some customers praising specific stylists while others reported poor experiences with different staff.
- HBHayley BelkNov 14, 20251.0Asked to get all my dead ends off and Mara (the woman cutting my hair) barely got any of my dead ends and cut my hair unevenly and made one side longer than the other. I am extremely upset with what she did to my hair. I do not recommend getting a haircut by her.
- ARA RNov 5, 20251.0If I could give -5 I would. I came in today and this total Karen of a stylist berated me not only in front of my daughter, but in front of other staff, the entire time from check in, and while I was in the chair. I was in shock. I had come in asking for my curtain bangs a little bit shorter than the initial stylist did them (who was great and nice by the way), but this lady working today was so rude, I actually ended up having her pull off my cape, and I walked out mid trim. I don't know if her meds were off, or she was just having a horrendous day, but you dont take that out on random customers. I'll never go back. My kid was in total shock too. She had never seen anyone act so rude when unprovoked.
- JDJohn DetamoreSep 18, 20255.0Very professional and talented. I’ve had my hair cut at the West Point shop for years- Outstanding Job 5 Star ⭐️
- RFRoger FitzpatrickSep 18, 20255.0Becky always does a great job with my haircut.
- JTJen TreasureSep 14, 20255.0If you are lucky enough to get Amanda she is Amazing! I've had her several times take care of washing my hair, and this last time on Wednesday cutting my hair. She takes great pride in what she does, and greatly cares about each person in her chair. The manager if this store is also wonderful. Thank you for always taking great care of me. I come to this store weekly for a good hair wash. It truly makes my week to be able to do this for myself. It helps that I feel comfortable enough to come in every week. I don't want to go elsewhere.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips West Point Marketplace offer?
Great Clips West Point Marketplace offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some salons also offer perms.
Can I check in online to save time at Great Clips West Point Marketplace?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
Is an appointment required at Great Clips West Point Marketplace?
No appointment is necessary; the salon accepts walk-ins. However, using Online Check-In can save you wait time by adding your name to the list before arriving.
What are the operating hours of Great Clips West Point Marketplace?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. It's closed on Thanksgiving and Christmas Day.
Does Great Clips West Point Marketplace offer hair coloring services?
No, Great Clips salons, including the West Point location, do not provide hair coloring services.
What payment methods are accepted at Great Clips West Point Marketplace?
The salon accepts Mastercard and Visa credit cards for payment.
Can I request a specific stylist when I use Online Check-In?
No, you cannot request a specific stylist through Online Check-In. Upon arrival, you may request a stylist, but this may increase your wait time. Great Clips uses Clip Notes to ensure consistent haircuts from any stylist.
What nearby places can I visit before or after my haircut at Great Clips West Point Marketplace?
Nearby spots include Starbucks for coffee, Bristol's Shave Ice UT for a treat, and Cafe Rio for Tex-Mex dining. These make convenient stops near the salon at West Point Marketplace.
Are there convenient financial services near Great Clips West Point Marketplace?
Yes, America First Credit Union and Wells Fargo Bank are close by, which can be helpful if you need banking services during your visit.
Is there a nail salon close to Great Clips West Point Marketplace if I want a complete beauty session?
Yes, Joyful Nails And Spa is nearby, so you can conveniently get both hair and nail services during your visit to West Point Marketplace.