Great Clips

4.1
331 reviews

About

Hair SalonBeauty Salon
Great Clips in Syracuse, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 899 W 1700 S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Syracuse, UT!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
899 W 1700 S, Syracuse, UT
84075, United States

Hours

Reviews

4.1
331 reviews
5 stars
207
4 stars
50
3 stars
20
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and disorganization, particularly with online check-ins not being honored.

Haircut Quality

Numerous reviews highlighted dissatisfaction with haircut quality, including uneven cuts and stylists not following instructions.

Staff Performance

While some customers praised specific stylists for their skills and friendliness, others noted a lack of professionalism and care from certain staff members.

Customer Experience

Mixed feedback on the overall customer experience, with some enjoying friendly service while others felt ignored or poorly treated.

Cleanliness and Atmosphere

The cleanliness of the location received positive remarks, but some customers noted issues with the waiting area.
  • JD
    Joe Detro
    Oct 28, 2025
    1.0
    They suck. Sit there and wait and they don't tell you someone is before you.
  • AL
    Alex L
    Sep 27, 2025
    1.0
    Checked in online, showed up, and wasn't serviced at all. People who didn't check in online were put ahead of me. I waited 45mins, even though I was told online that it'd be a 17min wait. So, I ended up leaving. Horribly disorganized. Wouldn't go here.
  • J7
    JL 70
    Sep 22, 2025
    1.0
    Went in today 09/22 for a haircut. The place was dead, perfect timing. I was asked by the young woman cutting my hair if I wanted the same haircut as I had before (they keep it on file) number 2 clippers on the sides, 1/2 inch or 1 inch off the top. I said yes but not too short on top. I have the worst haircut I’ve ever had! When I arrived at the location there was another customer on the waiting list but he wasn’t there. So I was taken to a chair to get my haircut. When that customer came back to the location he said he hoped my haircut instructions didn’t get mixed up with his. I think they did. I didn't realize the person who cut my hair said a fingers length taken off the top which was identical to the customer who had arrived after me to get his haircut. My haircut is awful! It’s choppy and uneven on top. The hair on top of my head is so short I can’t even style or part it. The sides are uneven. I can’t believe I paid for this. She had already cut the front of my hair too short before I could say anything and it couldn’t be fixed or it would look worse. She finished my haircut, I said it was fine. It wasn’t, I just wanted to pay and leave at that point because I was very angry. I should have complained before I left. When I got home I called and complained. I spoke with the assistant manager. I was told there wasn’t much they could do to fix it and it will grow out faster because I’m a guy. The assistant manager said I can come in another time for a free haircut. She also said maybe I could style it with gel until it grows out some more. Are you kidding me! No thank you! I start a new job tomorrow! I wish I could wear a baseball cap to work. I wanted to look professional and now my hair is so short on top I look like I have bald spots all over on top of my head! I know I have a bald spot on the crown of my head that is noticeable from the back. It’s easy to minimize with a decent haircut. I had my hair cut at a great clips when I was in Albuquerque NM for work the second week of July. The young woman who cut my hair had my haircut info on file and she did a fantastic job. This was the first haircut I’ve had since July. I’m never going back to this location again. Thanks for nothing! I have posted pictures of how my hair looked after getting it cut in July and how it looks today after my awful haircut. I don’t have any product in my hair in my picture from today. What a waste of time and money.
  • DM
    Dan Metcalf
    Aug 7, 2025
    5.0
    May favorite store, great staff, like family.
  • OA
    Onyx Axfield
    Jul 18, 2025
    5.0
    Good experience cut my hair a little too short but through and well practiced barbers

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.