Great Clips

4.1
163 reviews

About

Hair SalonBeauty Salon
Great Clips in Saratoga Springs, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 153 W Crossroads Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Saratoga Springs, UT!

Details

  • Requires appointmentNot available

Location

Great Clips
153 W Crossroads Blvd, Saratoga Springs, UT
84045, United States

Hours

Reviews

4.1
163 reviews
5 stars
117
4 stars
11
3 stars
3
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Haircut Quality

Mixed reviews on haircut quality, with several customers reporting poor cuts and uneven layers, while others praised specific stylists for their excellent work.

Customer Service

Customer service experiences vary widely; some stylists are noted for their friendliness and attentiveness, while others have been criticized for unprofessional behavior and lack of urgency.

Online Check-In

The online check-in system received both praise for convenience and criticism for inaccurate wait times and poor management of customer flow.

Staff Experience

Concerns about stylist experience and training were raised, with some customers expressing dissatisfaction with cuts from less experienced staff.

Overall Satisfaction

While many customers have had positive experiences, a significant number reported dissatisfaction with their haircuts, leading to mixed overall satisfaction.
  • JE
    J - G - E
    1 day ago
    5.0
    Donjie was amazing! He covers 8 stores - he’s in on Saturdays.
  • CG
    Chaz Gonzales
    1 day ago
    5.0
    I’ve been coming to the great clips location for years, and they do amazing work! They have a great system for wait times and text you when it’s time to drive to their salon. I’ve never had a negative experience from a hairdresser getting my haircut. The staff are friendly and are pretty quick. I would highly recommend them to get men’s haircuts the way you want it and to get it right each time.
  • HT
    Hannah Tenney
    Oct 11, 2025
    1.0
    I just wanted a trim and to redefine my long layers, but the girl who cut my hair botched it so badly. She started my layers 3 inches above the bottom and they were so uneven and chunky. I’m not saying this to be mean, but it literally looked like a toddler took scissors to my hair. I asked for a refund which gratefully they gave me. I went to a higher end salon and was told by the new stylist, in her 10 years cutting hair she had never seen a cut that bad! I realize that the girl who cut it was probably inexperienced, but what got me was the manager walking by after she finished the cut and saying “how cute” it was and that she did a good job. It was very obviously not cute and not a good job. After all was said and done I had to cut off 5 inches just to get it to look normal again.
  • MM
    Merrill Milner
    Sep 18, 2025
    5.0
    This was the first time I took my daughter to get her hair cut, I was ready to do whatever I needed to keep her calm but her Stylist Burklie had her calm and happy the whole time. My daughter was making everybody laugh with her silliness, and she was very happy with her hair cut! My hair was cut by Makenzie and I liked it a lot, much better than it was. Both ladies did great, thank you.
  • NY
    naga sahith yannam
    Sep 7, 2025
    1.0
    I usually like the convenience of Great Clips’ online check-in, but this time was very frustrating. The app showed a 95-minute wait, so I planned my visit accordingly. When it got down to about 20 minutes, I headed to the salon. By the time I arrived, it said 10 minutes left—but I ended up waiting over 30 minutes after checking in. What made it worse was watching stylists spend a lot of extra time chatting with customers instead of focusing on the haircut. While I understand friendly service is part of the experience, it felt inconsiderate to those of us waiting, especially since the app’s time estimates were already so far off. The whole point of checking in online is to save time, but it didn’t work out that way here.

Frequently Asked Questions About Great Clips

Where do I find a salon’s location and hours?

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

How can I get coupons?

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.