Brand Certified
Matrix Spa & Massage
4.6(693 reviews)
Certified by Matrix Spa & Massage • Feb 22, 2026
Business Details
533 S 700 E, Salt Lake City, UT
84102, United States
Certified by Matrix Spa & Massage • Feb 22, 2026
(801) 799-4999
Certified by Matrix Spa & Massage • Feb 22, 2026
http://matrixmassagespa.com
Certified by Matrix Spa & Massage • Feb 22, 2026
About
Certified by Matrix Spa & Massage • Feb 22, 2026
Massage SpaMassage TherapyPhysical TherapySpa
Matrix Spa & Massage is a top-rated spa in Salt Lake City, Utah. We have been awarded "Best Deep Tissue Massage" "#1 Massage Therapist in Salt Lake City" and “Best of Utah"! We have massage gift certificates and offer many styles including Thai Massage, Swedish Massage, Prenatal Massage, Hot Stone Massage, and more! Call to book your massage, and don’t forget to see our massage coupons. Our professional massage therapists have over 20 years' experience.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Matrix Spa & Massage • Feb 22, 2026
Hours
Certified by Matrix Spa & Massage • Feb 22, 2026
Reviews
4.6
693 reviews
5 stars
575
4 stars
43
3 stars
21
2 stars8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, skilled, and attentive, with specific mentions of therapists like Paola, Richard, and Claudia.
Massage Experience
Many reviews highlighted the effectiveness and therapeutic nature of the massages, with several customers noting significant relief from pain and tension.
Customer Service
There were mixed reviews regarding customer service, with some customers expressing dissatisfaction over booking issues and communication, while others praised the staff's attentiveness.
Facility Cleanliness
The spa was frequently described as clean and well-maintained, contributing to a calming atmosphere for clients.
Value for Money
Some customers felt the pricing was reasonable for the quality of service, while others expressed concerns about unexpected charges and overall value.
- ACAndrew Lawrence Clinard5 days ago5.0Incredible massage with Richard, highly recommend. I’ve been dealing with body pain for 15 years, and I felt like he understood my situation better than anyone else has. We’re from out of town but going to come back just for this spa! Thanks so much
- CRChristopher RoperFeb 4, 20265.0I’m a big guy, about 220 lbs, and very active, which means my muscles are usually tight and sore. In the past, when I get a massage, therapists try their best but often struggle to get my muscles to truly release. That was not the case at Matrixx. My therapist, Martha C, is next level. She is strong, precise, and clearly an expert in bodywork. She was able to get muscles that had been locked up for a long time to finally release, which is not easy to do. I cannot speak for every therapist at Matrixx, but if they are anything like Martha C, you will be in very good hands. I will definitely be visiting every month.
- TATiffany AhbolJan 26, 20265.0My two friends and I were able to book super last-minute and they got us all in. I got a massage from Karelis, and she was amazing - and just what I needed after a day of snowboarding! She had a good mix of deep tissue and relaxing massage and was great about avoiding an injury.
- LZLynn ZhongJan 20, 20261.0Loved it the first time, but came back and left severely disappointed. I do not plan on coming back. I originally only called to book a 90 minute couples massage and eventually on the call decided to do the Emerald package before I chose to do the Emerald package, I was scheduled at 5:15 for the 90 minute massage and just did extra add-ons to pamper me and my husband. Ended up leaving only with our facials and feeling like we waisted money and our time. No couples massage 🤷🏾♀️ we scheduled at 5:15, but they scheduled our massage fir 8:15 and said it was only for 60. 3 hours later and 30 minutes less. We decided to just pay fir the facials and leave around 7:10. I didnt feel relaxed just impatient.
- EEEmJan 17, 20265.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at this spa with Claudia. She performed a massage using wooden therapy instruments, and it was truly spectacular. During the winter, I usually struggle with fluid retention, and at first I was skeptical that wooden tools could really help. To my surprise, I left feeling completely de-bloated, lighter, and full of energy. The results were immediate, and even now I continue to feel great. The treatment helped tremendously with my water retention, and my body felt refreshed and balanced. Claudia was extremely kind, professional, and attentive. She is very clean, organized, and made me feel comfortable throughout the entire session. She also provided personalized advice on exercises I should do, foods I should include, and what I should avoid to maintain the results. I truly appreciated the level of care and personalized attention I received. I will definitely be booking another appointment very soon. I highly recommend this spa 100%. Thank you, Claudia, for such an excellent experience!
Frequently Asked Questions About Matrix Spa & Massage
Will I be Covered During the Massage Session?
The law always requires that you be appropriately covered with sheets or towels to keep you comfortable and warm. If you start feeling uncomfortable or exposed, speak up. Your therapist will respect your wishes and work with you to make the massage session a comfortable one.
Must I Get Completely Undressed?
No, only undress as much as you are comfortable with. Some people prefer undressing completely, while others prefer to keep undergarments on. You'll have privacy in your massage room to undress before the session and redress afterwards.
How Often Should I Receive a Massage?
It depends on your massage therapy goals. Some people get a monthly massage to manage stress or to prevent health problems. Others opt for weekly sessions if they need relief from injuries and chronic tension.
What Does a Massage Therapist’s License Mean?
Licensing and certification mean that the massage therapist can legally practice massage in your city or state. To get this license, they must have performed several hours of training at an accredited school, past the extensive licensure exam, and have paid any relevant licensing fees.
How Much Should I Tip My Massage Therapist?
How much depends on how pleased you are with the service and how much the massage costs (the full price, not any discounted fees). One easy trick is to think about how you would tip a waiter after a similarly priced restaurant meal. This is often 15-20% or more if you received exceptional service.
What If I Don’t Want a Massage Therapist to Work on a Certain Part of My Body?
Let your massage therapist know before the session if there are areas on your body that you don't want to be touched. They will have the training and experience to give you a therapeutic massage while working around ticklish or sensitive places like your feet or abdomen.
Is It Okay to Talk During a Massage Session?
Yes, absolutely. You should always speak up if something is uncomfortable. Secondly, keep the lines of communication open during deep tissue massage or sports injury massages. Your therapist needs the feedback to work on you properly and without aggravating an injury. On the other hand, if you are looking for relaxation, it's often best not to talk unless necessary. This lets your mind as well as your body release tension. With the right mindful breathing technique, you may even achieve a stress relieving meditative state during the massage.
Can I get a massage when I'm Pregnant?
Most likely, unless your doctor says otherwise. Prenatal massage can reduce and relieve common pregnancy issues like lower and upper back pain, sciatic nerve irritation, swelling, tension headaches, heartburn and constipation, and more. Let your massage therapist know that you're pregnant so they can use the right techniques during the session.
Brand Certified Facts from Matrix Spa & Massage
Matrix Spa & Massage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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