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Massage SpaMassage TherapyPhysical TherapySpa
Matrix Spa & Massage is a top-rated spa in Salt Lake City, Utah. We have been awarded "Best Deep Tissue Massage" "#1 Massage Therapist in Salt Lake City" and “Best of Utah"! We have massage gift certificates and offer many styles including Thai Massage, Swedish Massage, Prenatal Massage, Hot Stone Massage, and more! Call to book your massage, and don’t forget to see our massage coupons. Our professional massage therapists have over 20 years' experience.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
675 reviews
5 stars
561
4 stars
43
3 stars
20
2 stars8
1 star
43
What are people saying?
AI-generated from recent customer reviews
Massage Quality
Customers consistently praised the skill and effectiveness of the massage therapists, highlighting specific therapists like Donna, Richard, and Paola for their exceptional techniques.
Atmosphere
The spa's ambiance was frequently described as calming and relaxing, with many customers appreciating the cleanliness and overall environment.
Customer Service
The staff received positive feedback for being friendly, accommodating, and professional, contributing to a welcoming experience for clients.
Value for Money
While many customers felt the services were worth the price, some expressed concerns about unexpected charges and pricing transparency.
Facilities
The spa's amenities, including the sauna and hydrotherapy options, were well-received, although some reviews noted issues with cleanliness in certain areas.
- DSDana Stone4 days ago5.0Visited for a massage and facial spa day with my daughter. Pros. Richard-massage therapist and Angela-esthetician were amazing. I appreciated the skill and knowledge! We both felt relaxed, pampered and ready to face the world…tomorrow! My skin feels amazing and I may need to come back for myself. Cons. The music was a tiny bit loud in a few spots. One massage chair in the meditation room was not quite as nice as the other. The steam room was not available but we had an infrared sauna. We were pre-relaxed before we even started our therapies! Post treatment- a cup of tea in the meditation room was perfect. No rushed transition outside into the rain and traffic. My daughter was ready to come back before we left!
- FRFlorencia Runco4 days ago5.0I absolutely love seeing Claudia! She has such a gentle, calming presence and really knows what she’s doing. Every session with her feels personalized and incredibly relaxing. If you’re looking for someone who goes above and beyond, Claudia is the one!
- MTMaribel TorresNov 15, 20255.0Wow. I had a foot reflexology appointment with Richard and my daughter with Martha. Richard is so knowledgeable and took his time releasing my legs in order to better work on my feet. This massage released so much tension. Martha also released so much tension my daughter carried in her feet. We both have a monthly massage membership in our home state and only came here while in town for the weekend. Richard and Martha are the best massages we’ve ever had.
- AAAriel ArredondoNov 15, 20255.0BOOK WITH MARTHA!!!! she is AMAZING she worked out balls of pressure i have had on my feet for YEARS, i’ve been to countless massage therapists and none of them have been able to even work out a little bit of that pressure, Martha got 95% of it in ONE session. she makes me wish i lived in Utah so i could book with her all the time. Shes extremely kind & very passionate about her job she is amazing. as far as the place it is very nice but Martha is definitely the star of the show 🥰❤️
- CWCaitlin WareNov 7, 20255.0Me and my fiancé have always loved this massage parlor! They always make sure you feel welcome and you leave feeling like a new person! The inside is so calming, clean and smells good! Pedro and Paola were awesome and got every knot and took away all our back pain! We love it here and know anyone who goes will too! Thank you guys.
Frequently Asked Questions About Matrix Spa & Massage
Will I be Covered During the Massage Session?
The law always requires that you be appropriately covered with sheets or towels to keep you comfortable and warm. If you start feeling uncomfortable or exposed, speak up. Your therapist will respect your wishes and work with you to make the massage session a comfortable one.
Must I Get Completely Undressed?
No, only undress as much as you are comfortable with. Some people prefer undressing completely, while others prefer to keep undergarments on. You'll have privacy in your massage room to undress before the session and redress afterwards.
How Often Should I Receive a Massage?
It depends on your massage therapy goals. Some people get a monthly massage to manage stress or to prevent health problems. Others opt for weekly sessions if they need relief from injuries and chronic tension.
What Does a Massage Therapist’s License Mean?
Licensing and certification mean that the massage therapist can legally practice massage in your city or state. To get this license, they must have performed several hours of training at an accredited school, past the extensive licensure exam, and have paid any relevant licensing fees.
How Much Should I Tip My Massage Therapist?
How much depends on how pleased you are with the service and how much the massage costs (the full price, not any discounted fees). One easy trick is to think about how you would tip a waiter after a similarly priced restaurant meal. This is often 15-20% or more if you received exceptional service.
What If I Don’t Want a Massage Therapist to Work on a Certain Part of My Body?
Let your massage therapist know before the session if there are areas on your body that you don't want to be touched. They will have the training and experience to give you a therapeutic massage while working around ticklish or sensitive places like your feet or abdomen.
Is It Okay to Talk During a Massage Session?
Yes, absolutely. You should always speak up if something is uncomfortable. Secondly, keep the lines of communication open during deep tissue massage or sports injury massages. Your therapist needs the feedback to work on you properly and without aggravating an injury. On the other hand, if you are looking for relaxation, it's often best not to talk unless necessary. This lets your mind as well as your body release tension. With the right mindful breathing technique, you may even achieve a stress relieving meditative state during the massage.
Can I get a massage when I'm Pregnant?
Most likely, unless your doctor says otherwise. Prenatal massage can reduce and relieve common pregnancy issues like lower and upper back pain, sciatic nerve irritation, swelling, tension headaches, heartburn and constipation, and more. Let your massage therapist know that you're pregnant so they can use the right techniques during the session.
Will I be appropriately covered during my massage session at Matrix Spa & Massage?
Yes, the law requires that you be covered with sheets or towels to keep you comfortable and warm throughout your massage session. You can speak up if you feel uncomfortable, and your therapist will adjust accordingly.
Do I have to get completely undressed for my massage?
No, you only need to undress as much as you are comfortable with. You will have privacy to undress and redress in your massage room.
How often should I schedule massage sessions at Matrix Spa & Massage?
It depends on your goals. Some clients get monthly massages for stress management or prevention, while others choose weekly sessions for injury relief or chronic tension.
Are the massage therapists at Matrix Spa & Massage licensed?
Yes, all therapists are licensed, meaning they have completed accredited training and passed necessary exams to legally practice massage therapy.
What payment options are accepted at Matrix Spa & Massage?
Matrix Spa & Massage accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Matrix Spa & Massage offer pickup or delivery services?
No, neither pickup nor delivery services are offered at Matrix Spa & Massage.
What are the operating hours of Matrix Spa & Massage?
The spa is open Monday, Wednesday through Saturday from 9:00 AM to 9:00 PM; Tuesday from 10:00 AM to 7:00 PM; and Sunday from 11:00 AM to 7:00 PM. It is closed on Christmas and New Year's Day.
What nearby businesses can I visit before or after my appointment at Matrix Spa & Massage?
You can visit places like Konrad Tattoos and 27 Tattoo Studio if interested in tattoo and piercing services, or Malstrom Salon for beauty and hair services. EoS Fitness and 24 Hour Fitness gyms are also nearby for workout sessions.
Are there mental health or counseling services near Matrix Spa & Massage?
Yes, nearby you can find counseling and mental health services such as Topaz Healing, Thriveworks, Alternative Behavior Strategies, and Kensho Kai Wellness, which may complement your wellness routine.
What nearby dining or relaxation spots can enhance my visit to Matrix Spa & Massage?
After your massage, you might enjoy a meal at Tucci's Cucina Italiana, an Italian restaurant nearby. For additional spa treatments, The Seven Club day spa and medical spa are close by, offering complementary beauty and wellness services.